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Shottenkirk Toyota Granbury - Service Center
Granbury, TX
1,669 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,669 Reviews of Shottenkirk Toyota Granbury - Service Center
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May 12, 2020
Warranty Service The staff at Shottenkirk Toyota did a great job the day I had my 25,000 mile warranty check up. They listened to my comments about checking out the al The staff at Shottenkirk Toyota did a great job the day I had my 25,000 mile warranty check up. They listened to my comments about checking out the alignment and even did a road test after checking iit. Enjoyed the service experience. More
by JOHNALLEN1
Verified Customer
May 11, 2020
Maintainance All was great except the fact that your car wash conitinues to be broken. I thought you totally replaced it... Hope that you get it working consistent All was great except the fact that your car wash conitinues to be broken. I thought you totally replaced it... Hope that you get it working consistently. More
by GRACBE
Employees Worked With
not sure who helped me
May 10, 2020
Service was great no wait, knew exactly what was wrong, set up appointment easily. Took it in the next day wife waited for it and was finished before origina was great no wait, knew exactly what was wrong, set up appointment easily. Took it in the next day wife waited for it and was finished before originally stated. More
by 1016BUTCH
May 08, 2020
Extremely long wait with appointment. My wife had a 3:00 appointment for an oil change and it took over two and half hours. She saw customers come in after her and had there car back in l My wife had a 3:00 appointment for an oil change and it took over two and half hours. She saw customers come in after her and had there car back in less then an hour. Then on the way out to get her car upon completion she was told something went wrong and the check engine light was on after the oil change. They corrected with no explanation. She was also told the car wash was not working so they could not wash it. She look outside and cars were going through the car wash? My past experience is it's hit and miss as far as good service, this isn't the first time we have had to wait this long with an appointment. More
by JIM@BULLHORNELECTRIC.COM
Employees Worked With
Other Employees :
Hunter Poimbeauf, David Scott, John Beckler
May 08, 2020
I love you Toyota people! I have loved Granbury Toyota for years. The folks are always cheerful, knowledgeable and very helpful. Thanks for always meeting my Prius' needs. I have loved Granbury Toyota for years. The folks are always cheerful, knowledgeable and very helpful. Thanks for always meeting my Prius' needs. Peggy Losher Proud Prius Owner More
by PEGGYHULO
Employees Worked With
Melissa Cates, Josh Warnken, Pete Gutierrez
May 07, 2020
quality service Service personnel are trained and provide quality workmanship, Parts are available and fairly priced. Progress on my service was easy to obtain and Service personnel are trained and provide quality workmanship, Parts are available and fairly priced. Progress on my service was easy to obtain and available from several employees. . More
by KTSD40
May 07, 2020
Part recall and oil change Excellent service and friendly staff. Comfortable wait for my vehicle. Car wash was an extra service I as pleased to receive. Nice clean facility that Excellent service and friendly staff. Comfortable wait for my vehicle. Car wash was an extra service I as pleased to receive. Nice clean facility that was pleasant to wait in. More
by DB.FORD
Employees Worked With
May 07, 2020
FAST but issues Oil Change - GREAT. CAR WASH is TERRIBLE and always has been. Driver side was not clean. Dirt allover my truck. The wash must be broken. This is N Oil Change - GREAT. CAR WASH is TERRIBLE and always has been. Driver side was not clean. Dirt allover my truck. The wash must be broken. This is NOT a new problem. I cannot believe that I am the ONLY one to complain. WASH - honestly just makes customers MAD. More
by GARRETTTUCK54
Employees Worked With
May 06, 2020
Baught a certified preowned vehicle, have always used the service departments and collision repair for work. Amazing job at helping me keep the vehicle is great condition. Lots of care for the brand. service departments and collision repair for work. Amazing job at helping me keep the vehicle is great condition. Lots of care for the brand. More
by Austin Scott
May 05, 2020
Car service on 2012 Highlander Very nice always. Always professional We will be back for service or possible trade in. In the future enjoy the quality service. We Thank you Very nice always. Always professional We will be back for service or possible trade in. In the future enjoy the quality service. We Thank you More
by JDPOLK6
Employees Worked With
Not sure
