Shottenkirk Toyota Granbury - Service Center

Got in the same day I called and went to run errands and shottenkirk called me to let me know what the problem was and to see if I wanted to continue a service and I did and it didn't take long at all. Supe shottenkirk called me to let me know what the problem was and to see if I wanted to continue a service and I did and it didn't take long at all. Super service. More

Several day delays when replacing a driver’s window. Broken clip, part needed to be ordered, delivery of clip took time Hoping job was done properly. Broken clip, part needed to be ordered, delivery of clip took time Hoping job was done properly. More

Replaced front bumper which was damaged in a parking lot When I brought the car in for an estimate everything was handled very professionally and the estimate was very reasonable. We brought the car in at t When I brought the car in for an estimate everything was handled very professionally and the estimate was very reasonable. We brought the car in at the designated date and the job was done in a couple of days and was perfectly completed. All service personnel were extremely courteous and very professional. More

Garland was great! Took care of all that I needed and even vacuumed out our vehicle even though I didn’t ask. So awesome, made for a great experience even vacuumed out our vehicle even though I didn’t ask. So awesome, made for a great experience More

Always great service Called at 9:00. Got an appointment for 11:30. Was told it would take about an hour. Got there 10 minutes early. Drove away 50 minutes later. Who could Called at 9:00. Got an appointment for 11:30. Was told it would take about an hour. Got there 10 minutes early. Drove away 50 minutes later. Who could ask for more?! More

Diagnostic test on my 2018 Prius My check engine light was on. They found out it was only that we did not secure our gas cap. Then I had a cabin filter replaced. Fast and easy serv My check engine light was on. They found out it was only that we did not secure our gas cap. Then I had a cabin filter replaced. Fast and easy service. I'm glad I got it done. Now no worries. Thank you! More

Y'all gave me a free deluxe car wash for my birthday. Got the car back and it looked great !! Thanks I will start doing this more often. Also everyone there has always been very nice. the car back and it looked great !! Thanks I will start doing this more often. Also everyone there has always been very nice. More

I had a rav4 that got damaged when it took it by the shop. Was so mad I traded for a Corolla in December 2018 and took a screwing. I still have it just over 10.000 miles hardly drive it. Was talking to+ shop. Was so mad I traded for a Corolla in December 2018 and took a screwing. I still have it just over 10.000 miles hardly drive it. Was talking to+denise bone about trading it when the virus stuff started. Now I got a recall on it, and need to call in for that stuff. More

Garland and Melissa are always looking out for my best interest while providing excellent customer service. These two ladies are my goto for any of my service dept needs. interest while providing excellent customer service. These two ladies are my goto for any of my service dept needs. More

I am confident that my vehicle will be taken care of when Melissa Cates is my service writer. She has been with Toyota in Granbury for several years. She is very knowledgeable. It’s awesome to walk into a de Melissa Cates is my service writer. She has been with Toyota in Granbury for several years. She is very knowledgeable. It’s awesome to walk into a dealership - see a familiar face - and be treated as a valued customer and be treated like family. More