Shottenkirk Toyota Granbury - Service Center

Toyota had called me to let me know about a software update needed for my SOS system. I called Melissa and she got me in the next morning. The service was excellent! update needed for my SOS system. I called Melissa and she got me in the next morning. The service was excellent! More

Great customer service from Melissa. Very quick oil change. Had my truck ready in no time at all and great price easily comparable to walmart change. Had my truck ready in no time at all and great price easily comparable to walmart More

Excellent They were quick to respond. Very friendly and helpful. They provided a superior level of service and customer relations that I wish all businesses w They were quick to respond. Very friendly and helpful. They provided a superior level of service and customer relations that I wish all businesses would model. More

Customer Service Great Customer Service. I drive 35 Miles Southwest from Fort Worth just for an oil change. The customer service is worth it. Won't go anywhere else Great Customer Service. I drive 35 Miles Southwest from Fort Worth just for an oil change. The customer service is worth it. Won't go anywhere else. More

Best Experience in Service From the start to the finish a great Service experience for the Servicing of my 2013 Tacoma. Melissa is Truly Awesome at her job as a Service Writer. From the start to the finish a great Service experience for the Servicing of my 2013 Tacoma. Melissa is Truly Awesome at her job as a Service Writer. I told her what I needed for my Tacoma and she took the a very qualified Toyota Tech named Ron. He evaluated all my needs and Melissa brought me a printed with everything my Tacoma at the 114,000 miles that are currently on it. It was all done in timely professional manner and given back to me fresh washed and ready to go until my next Service mileage. Toyota is a great vehicle and the Service at Shottenkirk Toyota Granbury is the Best. More

Staff is always pleasant... oil change completed in a timely manner. I had asked that my truck not be washed due to new paint... truck got washed anyway... also noticed the next day while I was checking timely manner. I had asked that my truck not be washed due to new paint... truck got washed anyway... also noticed the next day while I was checking under the hood that the radiator overflow cap Had been left open... More

Great service on tail light replacement Everything went very smooth even without an appointment. The replacement part was available and it was installed in a very timely manner. I was very p Everything went very smooth even without an appointment. The replacement part was available and it was installed in a very timely manner. I was very pleased with the entire pricess More

Good people, good service Helpful service writers that don't seem like salespeople, which most dealers do. Timely and good communication while you wait on your car. After our Helpful service writers that don't seem like salespeople, which most dealers do. Timely and good communication while you wait on your car. After our Toyota was gone, I've continued taking our Lexus there and get treated with the same quality service. More

Always great service Thank you to the team at Shottenkirk for great customer service! I bought my car here when it was Jerry's and have received the same great service wit Thank you to the team at Shottenkirk for great customer service! I bought my car here when it was Jerry's and have received the same great service with the new owner. More

Made 2 trips thinking my vehicle needed service but didnt . And it was a little annoying . Melissa did apologize and I was picked up.from my home to get my vehicle. That was a plus. . And it was a little annoying . Melissa did apologize and I was picked up.from my home to get my vehicle. That was a plus. More