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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,666 Reviews

1,666 Reviews of Shottenkirk Toyota Granbury - Service Center

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April 01, 2024

Service was great! Alex was very helpful and got me the help I needed. I was in and out More

by juanvillanueva2367@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 31, 2024

The service team was patient, professional, courteous, and informative. Even though our vehicle is older, we were given excellent service and it was obvious that the technicians cared about diagnosing the More

by Jennifer Dempsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BROOKE PIERCE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MORIAH LENNINGTON
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Mar 31, 2024 -

Shottenkirk Toyota Granbury responded

Jennifer, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 31, 2024

Thank you Alex and the service team for taking care of my Camry. The car wash at the end of service is always a nice touch! More

by Elnini
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Shottenkirk Toyota Granbury responded

Elnini, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2024

Alex Rodriguez was the best! So professional and such a great help to me and all my needs. 10/10 experience! More

by Bradymccune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 30, 2024

Moriah was Very helpful and kind! Answered all my questions! Very nice and quick service More

by Savannah wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MORIAH LENNINGTON
Report | Print
Mar 31, 2024 -

Shottenkirk Toyota Granbury responded

Savannah, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

March 29, 2024

Great service as always. Thank You Alex For taking care of me and My vehicle! More

by jlmarquez514
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 28, 2024

Alex greeted me for my service appointment and guided me in keeping up with my vehicle maintenance. The process was smooth and simple! More

by renteriabrandon549
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 28, 2024

Alex Rodriguez from Shottenkirk is great. They have a good service department that is reliable and efficent and helps me when I need. More

by Kailla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Shottenkirk Toyota Granbury responded

Kailla, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 28, 2024

Alex helped with my car in service come see him if you need help with maintenance on your car More

by Daniel.cain06
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mj Davis
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Mar 29, 2024 -

Shottenkirk Toyota Granbury responded

Daniel, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 26, 2024

Brooke got my car right in and took care of it quickly. She explained what need done and what the cost would be. I was very satisfied. More

by GLSIMONTON60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BROOKE PIERCE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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