BROOKE PIERCE
BROOKE PIERCE at Shottenkirk Toyota Granbury

BROOKE PIERCE

SERVICE CASHIER

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

Contact Me
4.8
42 Reviews

I have been a Service Advisor for 3 years with Hyundai and since February 2024 with Toyota. I am local to Granbury, Texas.

Dealership Experience

5 yrs, 1 mo

Industry Experience

8 yrs, 5 mos

Languages Spoken

English English

4.8

42 Reviews

Write a Review

42 Reviews of BROOKE PIERCE

July 27, 2026

Dealership Rating
Employee Rating

They are very attentive and always listen to you about your problem. They.work hard to get the work done in the time they specified. More

by Bkbolding bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ , Justin

Jul 27, 2026

Shottenkirk Toyota Granbury responded

We appreciate you taking the time to share your experience. Our team is glad they could listen carefully and complete the work on your Toyota Tacoma by the agreed time. Let us know anytime we can assist you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

July 25, 2026

Dealership Rating
Employee Rating

Amazing and quick service, always friendly and super helpful. Love the explained details about the service provided. Alex Rodriguez is always the best. More

by Kasslm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ

Jul 25, 2026

Shottenkirk Toyota Granbury responded

It’s fantastic to hear that our service team provided prompt and friendly assistance for your Toyota Corolla Cross. We’re delighted the explanations were helpful. We’ll be sure to let Alex know how much you appreciate his support. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

July 14, 2026

Dealership Rating
Employee Rating

Very professional! On time! Answered all my questions! Nice and clean waiting area! Highly recommend! More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Hofer

Jul 14, 2026

Shottenkirk Toyota Granbury responded

Brooke and our team appreciate your kind words about our professionalism, punctuality, and clean waiting area. We’re glad we could address all your questions, and thank you for recommending us. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

July 01, 2026

Dealership Rating
Employee Rating

We have traded and had our vehicles serviced at this location for years. Friendly capable staff. More

by 817texasballew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Shottenkirk Toyota Granbury responded

We appreciate your loyalty over the years and are glad our team has consistently provided friendly, capable service. It’s been a pleasure servicing your Toyota Tundra and assisting with your trades. We look forward to supporting you for many more years. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

January 03, 2026

Dealership Rating
Employee Rating

Thank You Dallas and Service Crew I'm pleased and satisfied! Merry Christmas to Y'all! Y'all are wonderful ❤️ More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2026

Shottenkirk Toyota Granbury responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

May 31, 2025

Dealership Rating
Employee Rating

Eli with Shottenkirk service in team are all very professional and helpful. No wait necessary! Great team! More

by margiewood07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON, ALEX RODRIGUEZ , HEATHER COPELAND, MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ, Denise Bone

Jun 03, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 04, 2025

Dealership Rating
Employee Rating

Thank you Brooke Price for providing me with world class service. I appreciate your ethics and professionalism. You are a perfect an example why I come back ! You are a true role model and leader. I’m very More

by Edcardenas2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

April 01, 2025

Dealership Rating
Employee Rating

I do have to say, this dealership's employees are Very Attentive to their customers!! Love their interactions to myself and other customers as I wait and watch in their awesome customer waiting area..Keep More

by texast71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: EFRAIN ELI RODRIGUEZ, Eli Rodriguez

Apr 02, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

March 31, 2025

Dealership Rating
Employee Rating

I just got my vehicles serviced not to long ago. My service advisor Moriah was great. It took longer than I expected, but Moriah talked to me about all sevices before they started on them. Thank yo More

by Huskers2307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MORIAH LENNINGTON

Apr 01, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

Dealership Rating
Employee Rating

Moriah Lennington is the best! Very nice and accommodating to my needs and time! Service was friendly and inviting! More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON, ALEX RODRIGUEZ , HEATHER COPELAND, MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

Apr 01, 2025

Shottenkirk Toyota Granbury responded

Jerry, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

1
...

Dealership Inventory (316 Vehicles)

used 2024 Ford F-250 car, priced at $79,222
2024 Ford F-250
used
Antimatter Blue Metallic exterior
Automatic
Four-wheel Drive
used 2025 Toyota Grand Highlander car, priced at $49,661
2025 Toyota Grand Highlander
used
Storm Cloud exterior
Automatic
Front-wheel Drive
used 2019 Toyota RAV4 car, priced at $21,000
2019 Toyota RAV4
used
Magnetic Gray Metallic exterior
Automatic
Front-wheel Drive
used 2020 Acura MDX car, priced at $23,408
2020 Acura MDX
used
Majestic Black Pearl exterior
Automatic
Front-wheel Drive
used 2024 Toyota Camry car, priced at $24,416
2024 Toyota Camry
used
Ice Cap exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tacoma car, priced at $49,197
2026 Toyota Tacoma
new
Underground exterior
Automatic
Four-wheel Drive