Shottenkirk Toyota Granbury - Service Center

Thanks so much for your customer service, getting me scheduled quickly and making my experience hassle free. scheduled quickly and making my experience hassle free. More

Nice clean and comfortable customer service area. All personnel very courteous. A pleasant experience. Thank goodness you All personnel very courteous. A pleasant experience. Thank goodness you More

Gavin is the best service advisor I have ever worked with, he Definetly needs a raise with, he Definetly needs a raise More

1st purchase was a nightmare. But they reached out to me to make it right. They came through in a big way. They made all things right and they earned another shot next time. Speci But they reached out to me to make it right. They came through in a big way. They made all things right and they earned another shot next time. Special thanks to Barry for going above and beyond to make it right! More

Went in in response to your letter for a "free" oil change and was charged $2.50 for a shop fee. The letter promised a complimentary car wash, which was broken. And was told after an "inspection" that change and was charged $2.50 for a shop fee. The letter promised a complimentary car wash, which was broken. And was told after an "inspection" that we needed $500 of work to our car. We bought the car there and I would think if there was a desire for us to buy cars there in the future, we would be treated better. But it will never happen again. More

Quick and easy, clean dealership. Very pleasant experience. Great customer service. Answered all my questions. Very pleasant experience. Great customer service. Answered all my questions. More

Very good service. Professional adviser and explained all services needed . Repair was done on a timely matter and was reminded of next service. Professional adviser and explained all services needed . Repair was done on a timely matter and was reminded of next service. More

We had our Escalade serviced here despite it being a toyota dealership. Very professional, friendly and quick service! Gavin was great to work with. We'll be back! toyota dealership. Very professional, friendly and quick service! Gavin was great to work with. We'll be back! More

I needed a new battery. I waited only one hour for my new battery to be installed and ready to go. The associate was very helpful and courteous. I waited only one hour for my new battery to be installed and ready to go. The associate was very helpful and courteous. More

I feel like I have been snookerd, paying for parts and labor only to be told that didn't do any good. I would have to pay at least $600 more for it to work! Should have been told before I wasted time and labor only to be told that didn't do any good. I would have to pay at least $600 more for it to work! Should have been told before I wasted time and money! More