Shottenkirk Toyota Granbury - Service Center

I had a fantastic time with the service department for servicing my vehicle and Alex the service advisor was awesome. servicing my vehicle and Alex the service advisor was awesome. More

My service advisor, Alex went above and beyond to ensure that my needs were met. From the moment I walked in, I was greeted with a warm and friendly smile. The team was attentive, patient, and he took time that my needs were met. From the moment I walked in, I was greeted with a warm and friendly smile. The team was attentive, patient, and he took time to listen to my concerns and answered all of my questions. He made me feel valued as a customer and provided me with regular updates on the progress of my vehicle. My experience with Alex was outstanding!! The combination of exceptional customer service and outstanding mechanic work sets them apart from the rest. I highly recommend them to anyone in need of car repairs or maintenance. You can trust that you will be taken care of by a team of professionals who genuinely care about their customers and their vehicles. More

Came in for a regular maintenance visit on my vehicle and service was great. I was in and out in an hour. Alex took great care of me and my vehicle service was great. I was in and out in an hour. Alex took great care of me and my vehicle More

Such a great place , everything was so fast and efficient will definitely be back again. Our helper Alex was very friendly and helpful will definitely be back again. Our helper Alex was very friendly and helpful More

Very pleased with Chris and the cashiers. Disappointed in the fact that costs are going up and services are going away. Examples: Now charging 3% for credit card payments. You already c Disappointed in the fact that costs are going up and services are going away. Examples: Now charging 3% for credit card payments. You already cover this already in the bogus environmental fees. No longer rinsing the vehicle after the EXPENSIVE service. Sales department missed two opportunities to sell me two new Tundra's (2014 and 2020). I ended up buying both Tundra's from Freeman Toyota in FW. Fooled me twice. There will not be a third time. BTW - it looks like the salesperson who botched both sales is no longer working for you. Good decision. More

Brought my vehicle for maintenance and was greeted by Alex who went above and beyond to make sure everything went smooth. Alex who went above and beyond to make sure everything went smooth. More

Alex was incredibly helpful, patient, and nice! He went above and beyond with service and I couldn’t recommend him enough. He went above and beyond with service and I couldn’t recommend him enough. More

Their service department was quick and efficient! Alex helped me on my visit and took great care of me and my vehicle. Very happy with their work. Alex helped me on my visit and took great care of me and my vehicle. Very happy with their work. More

I had a really bad experience at the Shottenkirk dealership in Weatherford and I will never go back there, but when I came to the Granberry location I talked to this guy named Chris I think his last dealership in Weatherford and I will never go back there, but when I came to the Granberry location I talked to this guy named Chris I think his last name is Flannery. That guy is the coolest and most professional person I’ve ever dealt with at a car dealership. He was super helpful and responded to me in a timely manner every time I had a question. I will keep coming back just because of Chris. More