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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,669 Reviews

1,669 Reviews of Shottenkirk Toyota Granbury - Service Center

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December 31, 2023

Shottenkirk Toyota I’m Granbury is my dealership. I take my car here for all my service needs. Alex in service is the best! More

by Jacksonlewis446
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Shottenkirk Toyota Granbury responded

Jacksonlewis, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 31, 2023

Alex Rodriguez provides fantastic service. He’s so easy to work with and gets things arranged in a timely manner More

by thaynej32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

December 31, 2023

Chris in the service department was a lot of help when I got my car repaired. He knew what my car needed and the estimate of time and money was accurate. More

by moniquemaio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher McCann-Flannery
Jan 02, 2024 -

Shottenkirk Toyota Granbury responded

moniquemaio, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 31, 2023

Alex has been very patient and informative, excellent customer service. He was very helpful as well as efficient. More

by emmactpersonal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

December 30, 2023

Shottenkirk has always been a go to for me even though it is a drive for me this is the only dealer I go to get my maintenance done! Alex Rodriguez always makes it so much easier as well! More

by cristianmontes80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Shottenkirk Toyota Granbury responded

cristianmontes, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 30, 2023

The advisor Chris helped reassure me of any concerns I had about my car. He was fast, informative, followed up throughout my service, and very friendly! He's one of the only advisors I've met who was alwa More

by miriam.letoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher McCann-Flannery
Jan 01, 2024 -

Shottenkirk Toyota Granbury responded

miriam.letoto, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 30, 2023

Chris was great! Always communicated during the entire process! If you are looking for a great experience. . . See Chris! More

by Duces- Tacoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher McCann-Flannery
Jan 01, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

December 30, 2023

Chris is such a great service advisor he help me with all my needs he exceed all my expectations will not deal with any other service advisor he is a respectful and courteous person I will send all my friend More

by badassbob35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher McCann-Flannery
Jan 02, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

December 30, 2023

Staff was very helpful and courteous. Clean interior. All questions I had were answered knowledgeably. More

by david.mulnix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher McCann-Flannery
Jan 02, 2024 -

Shottenkirk Toyota Granbury responded

david.mulnix, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

December 30, 2023

Great environment and super professional staff. Everything went super easy and very simple with clear expression More

by Reverenddcal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher McCann-Flannery
Jan 02, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

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