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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,669 Reviews

1,669 Reviews of Shottenkirk Toyota Granbury - Service Center

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December 29, 2023

Alex Rodriguez was very kind and helpful he really explained everything well and gave me a free car wash and the best experience More

by Marco goat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 29, 2023

Always very helpfull and on time Alex is the best adviser at Toyota 👍💪 thanks happy new year Toyota Granbury More

by luisr264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aryan Rodriguez, Nick Castro, Tyronne Wells, Mj Davis, DONTE PATTERSON, Christopher McCann-Flannery
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Jan 02, 2024 -

Shottenkirk Toyota Granbury responded

luis, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 29, 2023

Efficient, reliable, trustworthy, and cooperative. Alex Rodriguez made this visit so much easier. A few words I would use to describe my visit and experience with the work at this dealership!! More

by egonz0258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 29, 2023

Alex was beyond helpful and super patient when it came to answering all of my questions. Not only was he able to provide me with necessary information but he had excellent customer service and was extremely More

by whitneydbreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 26, 2023

Quick and easy to get in for service. Staff is always friendly and helpful in taking care of my concerns. More

by QUEENBEEDH54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mj Davis, Christopher McCann-Flannery
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Dec 26, 2023 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

December 26, 2023

Expert service. Entire service process was smooth. I always see Alex in service. Very helpul that he speaks spanish too! More

by jlmarquez514
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Shottenkirk Toyota Granbury responded

jlmarquez, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

December 26, 2023

Alex was wonderful! Great customer service and everyone was very professional. I always enjoy my visits at this deslership and seeing Alex in service More

by Ctcarlos2001
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

December 22, 2023

Alex is super helpful and amazing. Long going out to Granbury to see him and eat babes chicken More

by barbieobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

barbieobrien responded

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December 22, 2023

Great experience! Alex takes care of my vehicle every visit. Will definitely be returning for service More

by Cathy.montes291
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Shottenkirk Toyota Granbury responded

Cathy.montes, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 20, 2023

Great service! Dontes customer service at this company is exceptional! Very accommodating and responsive to all of my questions. Very knowledgeable and patient when More

by aleceasalas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONTE PATTERSON
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