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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,669 Reviews

1,669 Reviews of Shottenkirk Toyota Granbury - Service Center

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December 20, 2023

The service was great I was in and out in no time. Chris is a superb service representative. I couldn’t have asked for any better service than I had. More

by Frankssuzanne929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher McCann-Flannery
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December 20, 2023

Too many questions on your survey. T00 many questions on your survey. Too many questions. More

by LINDAHENDON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 16, 2023

Don’t know who G Robinson is. I was satisfied with the process of buying a car. More

by JANEMW753
Recommend Dealer
Yes
Employees Worked With
David Bone, Tyronne Wells
Report | Print
Dec 17, 2023 -

Shottenkirk Toyota Granbury responded

JANE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

December 16, 2023

The experience was good, however I am not a fan of the 15 word minimum review. More

by casey_covington27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Shottenkirk Toyota Granbury responded

casey, thank you for sharing your experience with us. We appreciate your feedback!

December 15, 2023

Great service! Chris took care of everything! I will definitely go back. Thank you, Chris! More

by lgsengel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher McCann-Flannery
Report | Print
Dec 15, 2023 -

Shottenkirk Toyota Granbury responded

lgsengel, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

December 08, 2023

Alex is so helpful, friendly and knowledgeable! And I appreciate his help. Gets job done More

by kim.cothren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Shottenkirk Toyota Granbury responded

kim.cothren, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

December 06, 2023

I always receive exceptional and professional service and would highly recommend the Shottenkirk Service Department. More

by MontemayorMargieD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyronne Wells, Christopher McCann-Flannery
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Dec 07, 2023 -

Shottenkirk Toyota Granbury responded

MontemayorMargieD, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 05, 2023

My service was handled efficiently and in a friendly, professional manner. I was very pleased. More

by Toyota Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONTE PATTERSON
Report | Print
Dec 05, 2023 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 02, 2023

My first time buying a new car. I went in with a budget and they really worked with me. I'd recommend this dealership to all my friends. More

by JNORRIS5
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hatty was my sales person , Tyronne Wells
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Dec 04, 2023 -

Shottenkirk Toyota Granbury responded

JNORRIS, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

November 30, 2023

Donte was a great help in getting the right service for my car! Everything went so smoothly! More

by Ryleefghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONTE PATTERSON
Report | Print
Dec 01, 2023 -

Shottenkirk Toyota Granbury responded

Ryleefghi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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