Shottenkirk Toyota Granbury - Service Center
Granbury, TX
1,672 Reviews of Shottenkirk Toyota Granbury - Service Center
Very quick and easy service, Alex responded quickly and answered all the questions I had. answered all the questions I had. More
I could not believe the exceptional level of service I experienced the morning I came to Shottenkirk. I was originally under the impression my vehicle would only take a short amount of time to complete, experienced the morning I came to Shottenkirk. I was originally under the impression my vehicle would only take a short amount of time to complete, but when Alex, my service advisor told me of a separate issue, he already had a ride for me so that I didn't miss a beat! He even brought me a cup of coffee! He is a stellar employee and exemplifies the highest of standards that Shottenkirk displays. Please, for the sake of your business make sure he is thoroughly compensated for the value he provides your dealership. I have also had several encounters with Garland Robinson and all I can say is "WOW!" Her leadership and enthusiasm is clearly evident in the way she treats other employees. This in turn renders an amazing experience to all who are fortunate enough to have Shottenkirk at their back for all their car troubles and maintenance. More
Very professional, very clean and friendly staff. My go to dealership for life. Never have any issues what so ever every time I visit. Keep up the amazing work, you guys rock My go to dealership for life. Never have any issues what so ever every time I visit. Keep up the amazing work, you guys rock More
Alex R. is great, great customer service and is very professional and reliable i’ll continue to go through Alex is great, great customer service and is very professional and reliable i’ll continue to go through Alex More
When I came to Shottenkirk Alex greeted me and was enthusiastic to help me with my vehicle. He did an outstanding job and went above and beyond to get me back in my car. I will definitely be returning enthusiastic to help me with my vehicle. He did an outstanding job and went above and beyond to get me back in my car. I will definitely be returning for future maintenance. More
Donte was amazingly friendly and helpful throughout the process. Deffinately would like to see him here for a long time as I have seen many of the people checking in vehicles for service come and go. process. Deffinately would like to see him here for a long time as I have seen many of the people checking in vehicles for service come and go. More
Alex was outstanding! Very honest and kind. Donte greeted me and was very polite as well. I even was checked on by Garland the manager. It’s nice to see managers involved Very honest and kind. Donte greeted me and was very polite as well. I even was checked on by Garland the manager. It’s nice to see managers involved with customers. I’ll be back for sure. More
We moved to Glen Rose in January, and when we saw we’d have to drive so far for a dealership, we were sad. But once we went a couple of times and had the pleasure of working with Chris, we knew it was wor have to drive so far for a dealership, we were sad. But once we went a couple of times and had the pleasure of working with Chris, we knew it was worth the drive. This dealership is so homey, friendly and helpful!! We definitely recommend it to all!! More
Unfortunately after having me wait 6 HOURS! !!, getting my car checked …I felt like they pushed me in a corner trying to scared me into trading my car in for a new car saying warranty may not co !!, getting my car checked …I felt like they pushed me in a corner trying to scared me into trading my car in for a new car saying warranty may not cover the repair. Also trying to trick me saying if I bought a new car they would buy it back at the purchase price of the car in 2 years if I was to trade in because the car they would sell me would not drop its value in 2 years…Feel like the dealership just cares for making money and putting you in a financial bind. Unfortunately I will not return… some people may have a different experience but this was mine… More