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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,672 Reviews

1,672 Reviews of Shottenkirk Toyota Granbury - Service Center

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November 21, 2023

Very quick and easy service, Alex responded quickly and answered all the questions I had. More

by Shayne H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Shottenkirk Toyota Granbury responded

Shayne H, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 21, 2023

I could not believe the exceptional level of service I experienced the morning I came to Shottenkirk. I was originally under the impression my vehicle would only take a short amount of time to complete, More

by JARRETT033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Shottenkirk Toyota Granbury responded

JARRETT033, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 21, 2023

Very professional, very clean and friendly staff. My go to dealership for life. Never have any issues what so ever every time I visit. Keep up the amazing work, you guys rock More

by goldmana1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONTE PATTERSON
Nov 22, 2023 -

Shottenkirk Toyota Granbury responded

goldmana, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

November 20, 2023

Alex R. is great, great customer service and is very professional and reliable i’ll continue to go through Alex More

by Cade H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Shottenkirk Toyota Granbury responded

Cade H, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 20, 2023

When I came to Shottenkirk Alex greeted me and was enthusiastic to help me with my vehicle. He did an outstanding job and went above and beyond to get me back in my car. I will definitely be returning More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Hofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Shottenkirk Toyota Granbury responded

Justin, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 18, 2023

Donte was amazingly friendly and helpful throughout the process. Deffinately would like to see him here for a long time as I have seen many of the people checking in vehicles for service come and go. More

by wandrey_dbz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mj Davis, DONTE PATTERSON
Nov 20, 2023 -

Shottenkirk Toyota Granbury responded

wandrey_dbz, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 17, 2023

Alex was outstanding! Very honest and kind. Donte greeted me and was very polite as well. I even was checked on by Garland the manager. It’s nice to see managers involved More

by Ryan Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mj Davis, DONTE PATTERSON, Christopher McCann-Flannery
Nov 20, 2023 -

Shottenkirk Toyota Granbury responded

Ryan Peterson, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

November 17, 2023

We moved to Glen Rose in January, and when we saw we’d have to drive so far for a dealership, we were sad. But once we went a couple of times and had the pleasure of working with Chris, we knew it was wor More

by BRI.CLEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gal at the checkout that draws beautifully!!, Christopher McCann-Flannery
Nov 20, 2023 -

Shottenkirk Toyota Granbury responded

BRI.CLEV, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

November 16, 2023

Unfortunately after having me wait 6 HOURS! !!, getting my car checked …I felt like they pushed me in a corner trying to scared me into trading my car in for a new car saying warranty may not co More

by diamondsconstruction3431
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Aryan Rodriguez, Jimmy Humes-Fairley, DONTE PATTERSON
November 16, 2023

CAN NOT IMPROVE ON PEFECTION. CHRIS DID AN OUTSTANDING JOB ON MY VEHICLE. HIGHLY RECOMMEND HIM FOR ANY SERVICES NEEDED More

by rflop70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FLOP, Christopher McCann-Flannery
Nov 16, 2023 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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