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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,672 Reviews

1,672 Reviews of Shottenkirk Toyota Granbury - Service Center

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August 10, 2023

I had a great experience. People were very friendly and helpful. My service associate Garland Robinson was professional and was very patient with my hearing problem. Thank all More

by goldenpw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Overall pleasant experience. Nice seating in waiting area and coffee available while waiting. Check out procedure went well More

by RAYM49
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Great service! They got me right in, even without an appointment. Loved the text updates on the service needed and being completed. More

by THOLTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Floroplus
August 09, 2023

They have done good on my service since I purchased my Toyota 4 runner in 2018. I just wish they would have been honest with me when I purchased it and told me it had been wrecked!! Very disappointed… More

by CDOWELL0724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

This was an Awesome experience with Alex. He was thorough on what I wanted done on my car. He gave me an idea of what to expect on my 32000 mile checkup and how much. The paperwork he gave ex More

by HOLLYMIA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Don’t see Chris under and department? He was awesome and suggested service on my truck and my other cars. We will be back. More

by ledzepco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 07, 2023

Very friendly staff. Kept me updated through out the service appointment. Cashier was also very nice and cordial. More

by SHAUN.ATTAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Floroplus
August 05, 2023

Very nice service. The people ready to answer all my questions and very polite. Thank you More

by C_LEATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

The visit went very smoothly from calling to make the appointment to the actual experience. More

by MARYETZEL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Every Shottenkirk department is 1 step below an organized crime syndicate. Run do not walk away. They are highly organized crooks. More

by KKSEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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