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Shottenkirk Toyota Granbury - Service Center
Granbury, TX
1,672 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,672 Reviews of Shottenkirk Toyota Granbury - Service Center
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July 22, 2023
Alex explained how long it would take to do the repair and it all went just as I was told and it all went just as I was told More
by JUDYTINNEY7
Verified CustomerEmployees Worked With
July 20, 2023
Their attitude is polite and respectful. That means a lot to us! Also, they did a super job on cleaning my car. Thank you for your service! Janet Cook That means a lot to us! Also, they did a super job on cleaning my car. Thank you for your service! Janet Cook More
by JANETRAECOOK
Employees Worked With
July 17, 2023
Employees friendly and efficient. Service time was slow. Employee shortages? Had to ask car wash to bring car around before they were finished…wait time was ridiculous. Service time was slow. Employee shortages? Had to ask car wash to bring car around before they were finished…wait time was ridiculous. More
by CUPPLES
Employees Worked With
Rob Floroplus
July 12, 2023
The service kept me updated throughout the time I was there. She came by and gave me information that the mechanic recemented there. She came by and gave me information that the mechanic recemented More
by JPEARSON30
Employees Worked With
July 11, 2023
Professional and awesome service quality service didn’t have to wait long! Loved the auto updates have to wait long! Loved the auto updates More
by BRENDALWALKER123
Employees Worked With
July 11, 2023
Appreciated the efficient processing of an oil change and state inspection for my vehicle as well as the brief overview of other components. There seems to be a positive difference in the customer service p state inspection for my vehicle as well as the brief overview of other components. There seems to be a positive difference in the customer service provided by the current Service Department team in contrast to my previous experiences at Shottenkirk. I look forward to returning for service at a future date if the current Service team continues. More
by CTOM02B
Employees Worked With
Rob Floroplus
July 10, 2023
I scheduled my appointment online and was immediately waited on when I arrived at the dealer. Rob (service writer) was very helpful. They got my truck in and out in half a day and even washed it! waited on when I arrived at the dealer. Rob (service writer) was very helpful. They got my truck in and out in half a day and even washed it! More
by BECKY34
Employees Worked With
Rob Floroplus
July 07, 2023
I was very pleased with the efficiency of everyone involved. Alex was courteous, helpful, and very capable from making the initial appointment to delivering the paperwork at the end of my oil change a involved. Alex was courteous, helpful, and very capable from making the initial appointment to delivering the paperwork at the end of my oil change and tire rotation. I was amazed how quickly it was completed. I also appreciated Jeff giving a complimentary car wash.WELL DONE! More
by SONNYMURPHY
Employees Worked With
July 06, 2023
Efficient, communicative and helpful. Great team at Shottenkirk! Rob set clear expectations and proactively provided timelines and updates on what the car needed. Excellent job! Great team at Shottenkirk! Rob set clear expectations and proactively provided timelines and updates on what the car needed. Excellent job! More
by Kelly
Employees Worked With
Rob Floroplus
