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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,672 Reviews

1,672 Reviews of Shottenkirk Toyota Granbury - Service Center

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July 04, 2023

The next day after service had driven 80 miles - out in the middle of nowhere, oil light comes on. It’s a holiday, so no one available at Toyota. Made it home - puddle of oil in garage and no oil on dip st More

by CKWILLIS58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
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July 04, 2023

Very quick to get in for oil change. The service advisor was very courteous and did not push service on me that I didn't want. More

by LARRY.HOKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure the name of name of person who help me.
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Jul 06, 2023 -

Shottenkirk Toyota Granbury responded

Thank you LARRY.HOKE for your 5-star review. We will pass along your positive feedback to Rob, your service advisor. We appreciate your business and look forward to seeing you next time.

July 04, 2023

The service team got me in very quickly and had my vehicle in and out in no time! More

by NICHOLASLEE.419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Floroplus
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Jul 06, 2023 -

Shottenkirk Toyota Granbury responded

Thank you NICHOLASLEE.419 for your 5-star review. We appreciate your business. See you next time.

July 01, 2023

Service was as prompt as possible under the circumstances, and the price was quite fair. More

by MSVELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Shottenkirk Toyota Granbury responded

Thank you MSVELA for your kind review. We appreciate your business. See you on your next service.

June 29, 2023

Very quick to get in for oil change. They are all extremely courteous and very thorough on checking entire car needs, but not pushy if you want to wait until a later date. More

by TERRIDWELCH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Shottenkirk Toyota Granbury responded

Thank you TERRIDWELCH for your 5-star review. We appreciate your business and look forward to seeing you next time.

June 27, 2023

Have always enjoyed your service staff-ever since you opened. Keep up the great customer service. Special thanks to Garland for helping me with my technology in new car More

by MJTANDY01
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Shottenkirk Toyota Granbury responded

Thank you MJTANDY01 for your very kind review. We appreciate your continued business.

June 27, 2023

Good, thorough service, which was completed in a timely manner. Comfortable waiting area. Garland thoroughly explained the work needed and completed on my vehicle. More

by CJEWIL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Shottenkirk Toyota Granbury responded

Thank you CJEWIL for your positive comments. We appreciate your business.

June 27, 2023

Rob was helpful as always. Got my flat fixed with no Hassel. Thank you so much More

by CW1COR611
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rob Floroplus
Report | Print
Jul 06, 2023 -

Shottenkirk Toyota Granbury responded

Thank you CW1COR611 for your 5-Star review. A hassle-free experience is always our goal. See you next time.

June 27, 2023

I had an appointment, the service was good, just hoped it could of been a little faster. More

by wadeg0796
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 27, 2023

I took my car in for inspection, and I was pleased that I did not have to wait very long and they even washed my vehicle for $7 total. More

by wadeg0796
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rob Floroplus
Report | Print
Jul 06, 2023 -

Shottenkirk Toyota Granbury responded

Thank you wadeg0796 for your 5-Star review. We appreciate your business.

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