Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Shottenkirk Toyota Granbury - Service Center
Granbury, TX
1,672 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,672 Reviews of Shottenkirk Toyota Granbury - Service Center
Sort by
June 07, 2023
Garland has always taken care of my truck and i would not let anyone other than her take care of my truck let anyone other than her take care of my truck More
by JRAG76049
Verified Customer
June 07, 2023
Was told every dealership is doing an up charge on all inventory, I can maybe understand an up charge of $500 up to place a 5,000 to 10,000 up charge over msrp. Just because times are hard and the dealers inventory, I can maybe understand an up charge of $500 up to place a 5,000 to 10,000 up charge over msrp. Just because times are hard and the dealership is suffering due to the market change. Yah no! This make it more difficult to get financed and if you do get financed your over selling the value of the vehicle. I will avoid all car dealerships until I really need a vehicle. And tell all my friends and family on social media to avoid giving up charge dealerships there business. It just isn’t worth it anymore, just to give more money just to make the dealership fill better. And with no extra add on or benefits. Other then the excuse that everyone else is doing it so it’s ok. Well you shouldn’t be like every other dealership, you should be better. More
by SZQ752005
June 07, 2023
About one year ago, I paid to have my tires rotated and marked the assure where they were relocated. - - - - after paying, I looked at my tires and they had not been rotated at all. Therefore, since then marked the assure where they were relocated. - - - - after paying, I looked at my tires and they had not been rotated at all. Therefore, since then I have wondered if my oil filter was actually changed, what kind of oil did they put in my car, etc. - - - - -It raised a lot of questions in my mind about managements concern about customer care, since I didn't even receive an appology of any kind. More
by ARNOLDDKING
Employees Worked With
Rob Floroplus
June 04, 2023
excellent, kept me well informed about what was going on while they were servicing my car. while they were servicing my car. More
by JPEARSON30
June 01, 2023
My salesman was great. I just didn’t like the back and forth at the dealership from the finance manager. Also had to keep coming there for issues going on with my truck befo I just didn’t like the back and forth at the dealership from the finance manager. Also had to keep coming there for issues going on with my truck before I bought it to get it resolved. The dealership is an hour and half from my home. I definitely didn’t appreciate that. More
by LAERICON COLLINS
June 01, 2023
Went in for a checkup on my tailgate due to it popping out while using it on my 2022 Tundra. It turned out that Toyota manufactures the tailgates this way which I found to be extremely odd. Regardless of out while using it on my 2022 Tundra. It turned out that Toyota manufactures the tailgates this way which I found to be extremely odd. Regardless of the outcome, Garland handled the situation very well and I would strongly recommend her. More
by RANGELJRR
Employees Worked With
May 31, 2023
I am Happy. ..all went very well. No doubt I will be back. That is the best I can do with my 134 words. ..all went very well. No doubt I will be back. That is the best I can do with my 134 words. More
by SFTCU70
Employees Worked With
May 31, 2023
Always receive the best service our Service representative Alex. Our car is still running well at 100,000+ miles! representative Alex. Our car is still running well at 100,000+ miles! More
by MIMILO69
