Shottenkirk Toyota Granbury - Service Center

Every interaction at Shottenkirks has been professional, friendly and I'm always impressed with their honesty! friendly and I'm always impressed with their honesty! More

It took two hours for an oil change. Was told it would only be an hour. Horrible communication. Was told it would only be an hour. Horrible communication. More

Great wash job, plus got a referral on washing/detailing my 03 Vette...plus a quote on tires for the Highlander. my 03 Vette...plus a quote on tires for the Highlander. More

Nice people always but mechanic left greasy hand prints on the side panel and center console. Second visit this happened on. It's a training/procedural problem. on the side panel and center console. Second visit this happened on. It's a training/procedural problem. More

Very upset with Shottenkirk, as we tried purchasing a Telluride but we’re unable to as the car was not fixed to the terms that were agreed upon. I’m addition, the salesman and his manager both pressured Telluride but we’re unable to as the car was not fixed to the terms that were agreed upon. I’m addition, the salesman and his manager both pressured us into signing even though we expressed we wanted more time to think about it since purchasing a vehicle is not a small ordeal. After signing, I tried reaching out to the salesman in order to get an update on the vehicle but he would not return my calls the morning I was supposed to pick the car up, the car was filthy and had not been prepared for us to take it. This dealership is completely unprofessional and should not be utilized to find your next vehicle. More

Garland is a great help and we highly recommend her and this location for service needs this location for service needs More

Was greeted very politely and friendly. Took care of my maintenance needs. Was very efficient and fast. Highly recommend. Took care of my maintenance needs. Was very efficient and fast. Highly recommend. More

Very clean, nice, comfortable, polite, and respectful. Great service and the people are very nice. Great service and the people are very nice. More

Worst experience sold me a vehicle that had so many issues after 5 days of purchase was at there services department for 5 days just for them to tell me that they wouldn't take care of the issues just issues after 5 days of purchase was at there services department for 5 days just for them to tell me that they wouldn't take care of the issues just awful service the general manager wouldn't even come and give me a explanation or try to solve the problem i would recommend everyone to stay away from this dealership!!!! I will be summiting my compliant with the BBB More

10K mile service was fine. Waiting 0ver an hour and a half - not so much ... Car was freshly washed and looked great. Would definitely recommend to others, but be sure to bri Waiting 0ver an hour and a half - not so much ... Car was freshly washed and looked great. Would definitely recommend to others, but be sure to bring reading materials :-} More