Shottenkirk Toyota Granbury - Service Center

On-time, professional, and kept me updated throughout the process. I generally always wait on-site for my car. There is a nice lobby for waiting, with WiFi so I was able to get a bunch of work finished. process. I generally always wait on-site for my car. There is a nice lobby for waiting, with WiFi so I was able to get a bunch of work finished. More

These folks really go out of their way to give you GREAT SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! More

Moriah has always treated me with respect. She is awesome! I look forward to hearing from her about my repair. She is awesome! I look forward to hearing from her about my repair. More

The Service Advisor (Heather) kept me informed about the progress of the repairs throughout my visit. I was also informed about other potential problems found and the cost of the repairs. Shuttle Service progress of the repairs throughout my visit. I was also informed about other potential problems found and the cost of the repairs. Shuttle Service was offered so I would not have to wait for the vehicle to be finished. I am very pleased with the Service Advisor and the Dealership. More

Did a good job. Neat and clean. Comfy waiting area. No hard upsell of services I didn’t need. Neat and clean. Comfy waiting area. No hard upsell of services I didn’t need. More

Bought my car here and had great service each time I had dropped it off for routine maintenance. This time it was for a recall and basic service like oil change, etc. I really needed the car back by the e dropped it off for routine maintenance. This time it was for a recall and basic service like oil change, etc. I really needed the car back by the end of the day and stressed this to Alex, my service writer. He sent me a text within the hour advising me the initial inspection was clean and green, car was in great shape. Two hours later he called and said it was complete and to come get it. PERFECT! More

Eli did a great job getting what I needed done and stayed in touch while I was waiting. in touch while I was waiting. More

Lady at service was really nice and the young man took care of us, tanks care of us, tanks More

When I have my pickup serviced there has never been a problem with any of the employees. They have taken care of everything that was needed. problem with any of the employees. They have taken care of everything that was needed. More

They greet you quickly but even when you have an appointment it took 90 minutes to get an oil change. appointment it took 90 minutes to get an oil change. More