Shottenkirk Toyota Granbury - Service Center

Did me good. Thanks for helpfulness. Love our 2021 Avalon no problems wife loves it. Thanks for helpfulness. Love our 2021 Avalon no problems wife loves it. More

Always great service. There was some confusion on regular scheduled maintenance that had already been done There was some confusion on regular scheduled maintenance that had already been done More

It was excellent, they were very informative, did not recommend or perform any services that were not needed and washed my car,thanks so muck!! recommend or perform any services that were not needed and washed my car,thanks so muck!! More

Service was quick and fast and service advisor was knowledgeable and easy to communicate with knowledgeable and easy to communicate with More

Yall suck, yall suck, yall suck, I wrote it that many times because of the minimum. Don't bother making an appointment. The time you set won't be honored. They seem to book as many cars as they can times because of the minimum. Don't bother making an appointment. The time you set won't be honored. They seem to book as many cars as they can possibly fit in. I had an appointment at 1030 and left there around 1300 just for them to rotate my tires and do the 30,000 mile inspection. Oh and run my car through a car wash that basically smeared all the dirt around. Best I can tell it's first come, first serve and the appointment process is a joke. If you need an air filter or cabin air filter be prepared to pay double the price compared to buying one at oriellys and they charge you $15 to install it. Even though they pull the old one to check it. If you put your old one back on, there's no charge to reinstall it. But buy a new one and replace your old one, $15. More

Had an appointment which was timely, did the work that was scheduled and even cleaned the vehicle. Just what was expected from being serviced by the dealership. was scheduled and even cleaned the vehicle. Just what was expected from being serviced by the dealership. More

Dealership has really gone downhill with Shottenkirk. It took 2.5 hours to just to change the oil. Made me very late. It took 2.5 hours to just to change the oil. Made me very late. More

Fast, friendly, and efficient! They did a great job from start to finish - will be back again for future service. Thanks They did a great job from start to finish - will be back again for future service. Thanks More

Prices have gone up way too much for service since May 2022! I was quite surprised when I paid my bill! 2022! I was quite surprised when I paid my bill! More

All employees were exceptional in their service they provided. I would recommend all the employees here. George Pruitt provided. I would recommend all the employees here. George Pruitt More