Shottenkirk Toyota Granbury - Service Center

Quick and good service, truck runs very good and I am happy with the friendly service happy with the friendly service More

This was the absolute worst experience of my life! ! DO NOT BUY A VEHICLE HERE!!! I purchased a car for my twins and 23 days later the motor blew up leaving my 16 year old son stranded on the side of t ! DO NOT BUY A VEHICLE HERE!!! I purchased a car for my twins and 23 days later the motor blew up leaving my 16 year old son stranded on the side of the 35N Expressway. I contacted the dealership and they said they would need to evaluate the vehicle. I paid to get the vehicle towed over 40 miles to the dealership. I spoke with 2 different managers that never returned my calls or text messages. I asked to speak to the general manager and not only did he never call me the sales manager, Nick Castro, told me he would follow up which he never did. They were going to charge me a couple thousand dollars more to replace the motor than my mechanic. They had my car longer at the dealership evaluating the vehicle than I owned it. After weeks of being there it got towed back to my mechanic yeserday (5 days later than they told me it would be) with NO assistance with the thousands of dollars that I'm going to pay to have the motor replaced after owning the car for 3 weeks. NOTHING! They could have offered something to assist as the cost of the repairs are going to cost over half the amount I paid for the vehicle. More

I am treated well every time I go in for Toyota Care. Fast and friendly service. Fast and friendly service. More

Great service from Garland a pleasure to do business with. Top grade employee at Toyota. with. Top grade employee at Toyota. More

Wonderful as always, won’t go anywhere else for service. Staff is great as well Staff is great as well More

I have been treated well every time I have been there, from sales to service. Everyone is kind and helpful. from sales to service. Everyone is kind and helpful. More

This was the first time using service in TX. I appreciated the comfort in waiting area and the speedy oil change and tire rotation. I appreciated the comfort in waiting area and the speedy oil change and tire rotation. More

Poor customer service in the service department… messed my car up worse than when I brought it in. It’s brand new My dash is hanging off.. ac vent popped out… they cracked my speedometer lense and got gr my car up worse than when I brought it in. It’s brand new My dash is hanging off.. ac vent popped out… they cracked my speedometer lense and got grease on the seats … absolutely HORRIBLE!!!… was called to pick it up because they said it was ready and they looked it over… this is how it was found… no… no one looked it over!!! More

Always very polite and courteous. Helpful and answer my questions. Wait time is reasonable. Need to smile more. Helpful and answer my questions. Wait time is reasonable. Need to smile more. More

Simple tasks take hours went well in for east tire patch, key fob battery replacement and car battery change was there for 5 hours they also never changed key fob battery but said they did key fob battery replacement and car battery change was there for 5 hours they also never changed key fob battery but said they did More