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Shottenkirk Toyota San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
1,201 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 1,201 reviews

February 20, 2026

Professional; timely; excellent communication from service advisor, Tyler Knight, and friendly staff. Prices were communicated accurately and before services performed More

by COJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Knight, Service
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Feb 20, 2026 -

Shottenkirk Toyota San Antonio responded

We’re delighted to hear your Toyota Sienna service was handled professionally and on schedule. Clear communication about pricing before work began is something we take pride in, and we’re glad it met your expectations. Thanks for trusting our team with your Sienna. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 20, 2026

Very convenient appointment setting and adjustment of date/times. Once I arrived Shelby took care of me and my oil change was quick and efficient. The oil change service special coupon on their website w More

by kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Feb 20, 2026 -

Shottenkirk Toyota San Antonio responded

We’re delighted our online scheduling and date adjustments worked well for you. It’s great that your Lexus NX 450h+ oil change was quick and efficient and that the online coupon provided excellent value. Thank you for sharing your experience with us. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 19, 2026

Really good service and the people work there is very nice and friendly and helpful congratulations More

by rtafich64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erfurth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler night
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Feb 19, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for sharing your experience. We’re delighted our team provided friendly and helpful service on your Toyota Tundra. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 18, 2026

Had a great experience getting my Highlander repaired. Aaron was in constant communication with me. When more issues were discovered, and it was obvious my car wasn’t going to be ready in time, he offered More

by APaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Kelly
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Feb 19, 2026 -

Shottenkirk Toyota San Antonio responded

We appreciate you trusting us with your Toyota Highlander repair. It was our pleasure to keep you informed and to arrange a rental so you could stay on schedule. Thank you for the five-star rating. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 18, 2026

JJ was there when I arrived and he discussed additional issues that I had w/car More

by Nallyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Saenz
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Feb 18, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with JJ and our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 18, 2026

Well run dealership, but very expensive. Glad I didn't need anything for major work done. More

by jandd429
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe his name was Jaime. He was excellent!
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Feb 18, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you, Jan! Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 17, 2026

Really thank you for doing the first time service on my truck,you’re doing great job More

by jorgemelendez071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for trusting us with your Toyota Tundra’s first service. We’re happy Christian and the team met your expectations. We look forward to keeping your truck running smoothly. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 16, 2026

Outstanding customer service good atmosphere. Everything was explained to me in detail all personnel we’re very professional and courteous. More

by MATTISONR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2026 -

Shottenkirk Toyota San Antonio responded

It’s great to hear our team provided a professional atmosphere and detailed explanations during your Toyota 4Runner service. Your positive comments about our customer service and ambiance really make a difference. Thank you for the five-star rating. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 16, 2026

I thought it was the norm to wait hours for an oil change until I came here. The customer service was great as well. More

by Rebekkah.Jandron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Feb 16, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for sharing how quickly we completed your Toyota RAV4 Hybrid oil change. Christian and our team are glad the service left a great impression. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 15, 2026

The service person, Priscilla, was very friendly & professional and communicated to me the status of my service in progress and when my car was ready to be picked up. More

by lindaj2591
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla
Report | Print
Feb 16, 2026 -

Shottenkirk Toyota San Antonio responded

It’s wonderful to know our team kept you informed throughout your Toyota service and provided friendly, professional care. We appreciate your feedback and look forward to assisting with your maintenance needs again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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