Shottenkirk Toyota San Antonio

I brought my Toyota RAV 4 in for routine checkup. The staff was efficient & attentive. The time it took was very reasonable. The waiting area is very comfortable as well. The staff was efficient & attentive. The time it took was very reasonable. The waiting area is very comfortable as well. More

Bennett does a good job, demonstrating reliability, professionalism, and strong attention to detail. Keep up the good work professionalism, and strong attention to detail. Keep up the good work More

Great customer service . . JJ was very Professional and kept me informed on My Front Runner . JJ was very Professional and kept me informed on My Front Runner More

From the moment we arrived until the moment we left, our experience was absolutely amazing! We were treated with exceptional customer service and genuine care throughout the entire process. We purchased a T experience was absolutely amazing! We were treated with exceptional customer service and genuine care throughout the entire process. We purchased a Toyota 4Runner and couldn't be happier with our decision! This dealership truly goes above and beyond to make you feel valued and appreciated. Top-notch service from start to finish! We highly recommend this dealership and would definitely purchase from them again! More

My service advisor Alisa H. is the best! She communicated the repairs thoroughly and made her recommendations based on my budget. The service technician sent a video with all th is the best! She communicated the repairs thoroughly and made her recommendations based on my budget. The service technician sent a video with all the things he saw and also gave his recommendations. More

My service advisor Elizabeth Rodriguez was very helpful and communicating was on point with every update that was going on with my car. …whoever she was that work on my car Thank you so much for all the de and communicating was on point with every update that was going on with my car. …whoever she was that work on my car Thank you so much for all the detail that I needed to do. I didn’t half the stuff until she pointed it and showed me a video. Again thank yall so much for all of this. Yall are the reason why I will be coming back!!!!! More

Omari was great ! Loved the experience will definitely go back in the future and refer my family and friends. Loved the experience will definitely go back in the future and refer my family and friends. More

Service department is efficient and does excellent work. Front desk personnel are outstanding. Thank you Front desk personnel are outstanding. Thank you More

⭐⭐⭐⭐⭐ 5 Stars – Excellent Customer Service! I have had a wonderful experience with Shottenkirk Toyota! From purchasing my vehicle to bringing it in for routine maintenance, the staff has alw I have had a wonderful experience with Shottenkirk Toyota! From purchasing my vehicle to bringing it in for routine maintenance, the staff has always been friendly, professional, and helpful. They make the entire process easy and stress-free, and I truly appreciate the way they treat their customers. I was so pleased with my first purchase and the overall experience that I went back and purchased a second vehicle for my son! I think that speaks volumes about the confidence and trust I have in this dealership. A very special thank you to Shad! He consistently goes above and beyond, always checking in to see how things are going and making sure everything is running smoothly. He has even managed to put up with me when I'm in full-blown panic mode! 😂 His patience, kindness, and willingness to help mean more than he probably realizes. It's people like Shad who truly make a difference and turn customers into lifelong customers. I absolutely love my Toyota Camry, and my son loves his Toyota Tacoma! We couldn't be happier with our vehicles or our decision to purchase from Shottenkirk Toyota. Thank you to the entire team for making every experience a positive one. You've definitely earned my loyalty, and I highly recommend Shottenkirk Toyota to anyone looking for a vehicle and outstanding customer service! More