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Shottenkirk Toyota San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.1
542 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 542 reviews

July 16, 2024

Knowing that there was a hurricane and phone/internet issues, I rated it 4 - Rod, my technician needed to keep me a little informed about status of my car that was there from Monday-Friday. with change More

by PRUFFIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Herrera , Holly Apton
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July 16, 2024

I had an appointment and when I went there, they couldn’t find me in the system even with my email confirmation. Also, I used a coupon from the service website but I was charged extra other charges with no e More

by aldrin1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service member
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July 13, 2024

Prompt service, detailed explanation of work needed to be done. No pressure for repairs just information of what was required to upkeep my car in top shape. More

by JSALMERAZ4141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Badillo, Julieanne Esquivel
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July 12, 2024

Service advisor, Charles is very knowledgeable and professional and at the same time, very personable. I make every effort to have him as my service advisor whenever my car needs maintenance. More

by RIAFELKEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Blagden
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July 12, 2024

I totally trust my car's maintenance and repair to my service advisor, Jesse Saenz. He is professional, knowledgeable, and personable. More

by SKPETRI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jesse Saenz - 5 Stars!!!!
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July 12, 2024

My service advisor was polite and professional. She helped me understand the diagnosis of my car's problems and solutions. More

by JKILBY0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carol Ann Higie
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July 12, 2024

Great services quality, professional reporting process of checking the car and the best of all the great personal attention makes you feel like family. More

by ROCGNY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I don’t remember the name who drive out the car, he was very respectful , Holly Apton, Mario Diaz, Julieanne Esquivel, Esmeralda Hernandez
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July 12, 2024

Service was great but labor costs are extremely high. And sadly, my truck was not washed as advertised. More

by mikelitman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ (forgot his last name) rated a 5stars
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July 12, 2024

$150 diagnostic fee is ridiculous! First time ever charged added junk fee. Looking for another service center. More

by DAVE.LOHBECK
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
NA
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July 08, 2024

Terrible business practices. The dealership mandates for customers to sign up for their useless 1-year warranty if the customers are purchasing from them even when customer clear More

by euro.kim0429
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Samer Bahr
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