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Shottenkirk Toyota San Antonio - Service Center

San Antonio, TX

4.1
377 Reviews

377 Reviews of Shottenkirk Toyota San Antonio - Service Center

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June 24, 2025

James Greene was the was service advisor I have ever had. Welcomed me, kept me updated on progress, and returned my calls promptly. More

by Vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Greene
June 24, 2025

I got my head system (radio) fully replaced. They were diligent with the warranty company and getting the parts in. When I brought it back to get it replaced, it was only about 4 and a half hour More

by EthanThePie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett
June 23, 2025

was completely thankful for the service and the honoring my warranty and with no appointment wait time was less than 20 minutes More

by roy.salasjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
June 23, 2025

My service advisor James Greene at dealership is an ex-mechanic and he is the best!! More

by Kel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erfurth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Greene
June 20, 2025

Scheduled an appointment and they were very punctual and quick with my service. Will definitely continue coming to this dealership for all my service needs. More

by 4sheridans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Great experience this far. Wait was a bit long but not to bad for an oil change. More

by jjbc681907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Great experience. The service department did an amazing job and everything was covered under warranty. More

by danimizell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Saenz
June 18, 2025

Trustworthy I would purchase my next car from Shattenberg Toyota. I count on their service department to keep my vehicle reliable. More

by James Mims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KItlyn
June 17, 2025

Great service provided by great people! ! Epitome of customer service and professional knowledge. Rod and Shelley could not have done a better job - thank you. More

by roger16211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod H and Shelley
June 16, 2025

Everything was explained good to us we waited at least 5 hours Megan was great! My Toyota was a new visitor for the first time there and now I know when and what service my car will need in the future so we More

by eve_saucedo64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan