Shottenkirk Toyota San Antonio - Service Center

Service Department is very professional and couteous. The same is true of their shuttle service. The same is true of their shuttle service. More

Recommended only work needed. Called and updated work and time expected to complete. Charles was very easy to work with. Called and updated work and time expected to complete. Charles was very easy to work with. More

I was reminded (via email) that my car was due a maintenance checkup and I set a date. After arriving, the wait time was very short. And my usual service guy (Rod) is great to work with. maintenance checkup and I set a date. After arriving, the wait time was very short. And my usual service guy (Rod) is great to work with. More

JJ Saenz was awesome as always. Great service fast and shuttle service guys were great! Great service fast and shuttle service guys were great! More

Charles and new colleague were awesome. Always taking care of their customers. Full breakdown of charges were clearly explained. Always taking care of their customers. Full breakdown of charges were clearly explained. More

Tyler was clear, caring, timely and very responsive. I appreciated his contact info and assistance. I appreciated his contact info and assistance. More

Service charge collected for TX state inspection but not shown on invoice or inspection report. shown on invoice or inspection report. More

I was charged for a diagnostic of a dead battery. The service rep was awesome. But I am out $195. Maybe a faulty cell phone cord or open trunk overnight. Nothing else was found wrong with my 2021 C The service rep was awesome. But I am out $195. Maybe a faulty cell phone cord or open trunk overnight. Nothing else was found wrong with my 2021 Corolla. I have bought 3 cars from the former dealership Alamo Toyota. More

My Camry was returned to me after my scheduled 20,000 mile oil change and tire rotation and despite the paperwork clearly stated the tires were rotated…they weren’t! They lied and were extremely deceitfu mile oil change and tire rotation and despite the paperwork clearly stated the tires were rotated…they weren’t! They lied and were extremely deceitful. Had my tire pressure not been low, I would never have known or think to question it. They admitted their ‘mistake’ and claim they actually did the rotation after taking it back a second time. Conveniently there were no managers or even an assist manager available to speak with. All I got were excuses & apologies. I will never return here for any of my service and I would highly recommend double checking everything if you go here. Extremely disappointing! I never had any issue all the time I visited while it was Alamo Toyota. More

I scheduled an appointment and still the Toyota Care service to only rotate and top the fluids took over an hour and a half. service to only rotate and top the fluids took over an hour and a half. More