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Shottenkirk Toyota San Antonio - Service Center

San Antonio, TX

4.0
328 Reviews

328 Reviews of Shottenkirk Toyota San Antonio - Service Center

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October 20, 2024

My advisor wasn’t very helpful and they were rude and unfriendly. After I picked up my car, I reached out to address a couple of issues and they never replied back. They also left items inside of my car, More

by anagg.011001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby
October 20, 2024

Service was completed in a timely manner, while keeping me apprised on the status of my vehicle. More

by DACOSTA505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos - Service Dept
October 18, 2024

Service Department is very professional and couteous. The same is true of their shuttle service. More

by fdlr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vidaurri
October 17, 2024

Recommended only work needed. Called and updated work and time expected to complete. Charles was very easy to work with. More

by lpace0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
October 17, 2024

I was reminded (via email) that my car was due a maintenance checkup and I set a date. After arriving, the wait time was very short. And my usual service guy (Rod) is great to work with. More

by REESA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod
October 17, 2024

JJ Saenz was awesome as always. Great service fast and shuttle service guys were great! More

by ESPINOZA3020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
October 17, 2024

Charles and new colleague were awesome. Always taking care of their customers. Full breakdown of charges were clearly explained. More

by EVELYN S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarrence Harmon
October 17, 2024

Tyler was clear, caring, timely and very responsive. I appreciated his contact info and assistance. More

by KIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in Service
October 17, 2024

Service charge collected for TX state inspection but not shown on invoice or inspection report. More

by Prashant
Recommend Dealer
No
Employees Worked With
Service
October 16, 2024

I was charged for a diagnostic of a dead battery. The service rep was awesome. But I am out $195. Maybe a faulty cell phone cord or open trunk overnight. Nothing else was found wrong with my 2021 C More

by D.CARTERCOPELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept. Josh????, Joshua Brown
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