Shottenkirk Toyota Weatherford

Friendly helpful and informative with everything that was going to be done. Appreciate the help and advice. going to be done. Appreciate the help and advice. More

Sales tactic of advertising price on in internet then requiring $4k warranty is xx. I even called first and spoke with sales rep who confirmed internet price before I drove 92 miles to your dealership. requiring $4k warranty is xx. I even called first and spoke with sales rep who confirmed internet price before I drove 92 miles to your dealership. Then surprised by the required $4k warranty xx that I was told by 3 agents could not be waived without increasing price of vehicle by 4$k Extremely deceptive approach and I plan to share with BBB. While I did buy vehicle I was mislead to get me in the building. Lies. More

Sherry is always great, takes really good care if us every time, we schedule out appointment every time, we schedule out appointment More

I made a scheduled appointment with yall to get my 3rd service and the 15k inspection. All I received was an oil change and tire rotation. Nothing else was done. Fluids levels were not checked and when I service and the 15k inspection. All I received was an oil change and tire rotation. Nothing else was done. Fluids levels were not checked and when I left and read the receipt it's said that it's my 4th service which it isn't. I need someone to contact me about these issues. And the same thing happened last visit. More

I had an appointment at 7:30 and arrived 10 minutes early. A gentleman meet me at my car verified my name and appointment time and said he would let my service advisor know I was here. An HOUR and an early. A gentleman meet me at my car verified my name and appointment time and said he would let my service advisor know I was here. An HOUR and an Half later my car was pulled into the service bay. After i mentioned it to my service advisor and only because she went and personally got my vehicle 30 minutes later I was able to leave. 2 hours for an oil change and tire rotation is absolutely ridiculous and unacceptable. Not to mention someone had laid down the passenger seat and extended the head rest all the way out as if they were taking a nap. More

An hour and half to complete an oil change with an appointment is very dissatisfying. I had to present my case to the service manager after the service agent denied my advertised "non cost oil change appointment is very dissatisfying. I had to present my case to the service manager after the service agent denied my advertised "non cost oil change" per the email sent to me from Shottenkirk. More

Sherry was incredible. She was courageous and knowledgeable. She listened to my concerns and what I felt was the issue and quickly assured me the problem would be addressed She was courageous and knowledgeable. She listened to my concerns and what I felt was the issue and quickly assured me the problem would be addressed . She kept me informed throughout the process and then followed up at the end of the day to make sure the problem was resolved and I was completely satisfied. Words cannot express how grateful I am to Sherry for her kind help! More

A good personality and I can do attitude The problem was corrected in a minimal amount of time corrected in a minimal amount of time More