Shottenkirk Toyota Weatherford

They don’t honor their website price, markup $5k once you’re in the door even for cash offer. Rude and greedy you’re in the door even for cash offer. Rude and greedy More

Mike Pfender was very helpful when brought my car in for normal maintenance and I requested a diagnostic test. He patiently answered all my questions and understood that I needed some extra time. As a s for normal maintenance and I requested a diagnostic test. He patiently answered all my questions and understood that I needed some extra time. As a senior citizen I want my car in perfect shape. More

Sherry is great! She goes above and beyond for her customers. She’s a keeper! She goes above and beyond for her customers. She’s a keeper! More

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Nice, courteous & helpful. Explained what was done & suggestions for things that may be needed soon. Explained what was done & suggestions for things that may be needed soon. More

After our 4th purchase from this location, the 2nd or 3rd under the Shottenkirk name, I’m disappointed to say it will be our last. The reviews left by others are accurate. Unfortunately, I didn’t read th under the Shottenkirk name, I’m disappointed to say it will be our last. The reviews left by others are accurate. Unfortunately, I didn’t read them until after we made our purchase. We traded in a 2019 RAV4 and had $5,000+ equity. The car we traded for was $13,000. Both our sales person, Patrick and finance person, Danielle were quickly swiping papers for us to sign under the guise of “get you out of here as fast as we can.” That should have been a clue, especially since we were in no hurry and never expressed any need to rush. Second clue should have been when the finance person had us sign a paper as a “template.” It didn’t even occur to us till later, that we completed the transaction without any paperwork from the sale. After 2 days of phone calls to request the paperwork be emailed and no response from the finance person, we decided to visit the dealership and request a copy. We asked for a copy and discovered we’d financed $15,000 and hadn’t realized it. They even have our signature on a piece of paper that we didn’t actually sign because they took the one we did sign, shrunk it down, and embedded into a new sheet. When we asked for a copy of that page, they declined stating it wasn’t permitted. It was for internal use only. It seems they took out $5,000+ in equity and applied it toward a Toyota Care policy we didn’t ask for and had no choice about and something they call a reconditioning fee. Those fees are explained on the paper we aren’t allowed to have a copy of. Yes, we should have paid closer attention. But I want to share so that HOPEFULLY others will read the reviews BEFORE making their purchase so that at the very least, they know to pay very close attention. Hope this helps someone…if they don’t remove it. I’ll be posting this review anywhere I can and sharing with media. More

Travis was very helpful and easy to work with. Would recommend using for someone who is wanting a new car Would recommend using for someone who is wanting a new car More

I went to Shottenkirk Toyota on 05/16/2022 looking for a Chevrolet Tahoe. I met Havin Hill, the sales rep. I told him what I was looking for and that I had seen online that they had a 2016 Tahoe that I was Chevrolet Tahoe. I met Havin Hill, the sales rep. I told him what I was looking for and that I had seen online that they had a 2016 Tahoe that I was interested in. The price online was 32K. Havin Hill was extremely nice and helpful. He gave me two Tahoe's to pick from. I picked the Tahoe that suited me best. I knew the Tahoe was used. 05/16/2022 the date of my purchase the mileage on the 2016 Chevrolet Tahoe was 103572. I purchased several warranties for the used Tahoe in the belief that they would cover any and all things for my vehicle. I paid 10k in warranties through Shottenkirk Toyota Weatherford and ETHOS GROUP INC. Shottenkirk Customer Care was $1,995.00. Prepaid Maintenance from ETHOS was $1,495.00. Ethos Mechanical Breakdown was $6,640.00. The financial woman told me that the warranties would cover bumper to bumper. I went ahead and got all the warranties because it was a used car and had over 103k miles on it under the impression that my warranties would cover it. What I did not know and what they did not tell me is that they sold me the Tahoe as is. I don't understand why they sold me 10k in warranties when they didn't cover any of the problems that came up in the first month of owning the Tahoe. I had to replace the battery on the Tahoe within 3 days of getting it from Shottenkirk. The check engine light came on in the Tahoe. I have family that are in the mechanical field. I had them run a test for me to tell what the codes were for. At that time it was fuel issues codes. I took my Tahoe to Shottenkirk to have them look at the codes and to see if they would repair the issues. After waiting 45 minutes the Service Manager Tim Krolak came out to tell me that it was just a censor and they cleared the code. I knew that was wrong. At that point I felt I was lied to and Shottenkirk lost my trust in that moment. I took my Tahoe to Jerry's GM in Weatherford TX on 06/07/2022 they had to replace my fuel injectors. None of my warranties covered the bill. I paid $1,448.00 when I picked up my Tahoe. The check engine light came on again and I took it back to Jerry's GM to get serviced 06/22/2022. This time the Catalytic Converter had to be replaced. Once again my warranties didn't cover the service. The amount was for $2,417.39. I paid once again out of my pocket. In total in those couple of weeks I paid $3,865.78. Fast track to today 09/28/2022 my Tahoe is back at Jerry's GM. I took in yesterday 09/27/2022 because the Tahoe stalled on my children and I as we were driving on the HWY. I felt the Tahoe was unsafe for my family. Today 09/28/2022 I went to Shottenkirk Toyota to speak with the general manager Barry Schwerdt. I was met outside by a sales rep. I didn't get his name. He said to give him a moment. I waited outside as he went inside to get me the GM. 2 men came out and greeted me outside. They approached me and asked me what they could do to help me? I asked each of them if they were the GM. Each of them said no. I asked if the assistant GM was available and they said no. They said their GM was out of town. I asked the 2 men for their names and at first they would not give them to me. Finally Brandon introduced himself but did not tell me what his role was. I asked the men if we could go inside and sit? They said yes. I brought my contract from the sale on the Tahoe and all the work that I had to do to the Tahoe and simply asked them to please buy the Tahoe back and do the right thing. Brandon said to give him a minute and that he would be back with an answer. Brandon came back and said that they do not buy cars over 100k miles. I know for a fact that is a lie. My Tahoe was sold to me at 103k. I looked on their website today and they have several used cars for sale with over 100k miles. I also learned that Brandon Cooper I is the internet director. Brandon offered me the opportunity to trade my Tahoe in for a different vehicle. When I said no he proceeded to tell me how wrong I was for not taking the Tahoe back to them when it came back on again after their Service manager Tim Krolak cleared my car code and lied about the issues. That's when I tried to explain to him that I bought 10k in warranties. Brandon still said he couldn't help me. I told Brandon he would be hearing from my lawyer. Brandon then said he could no longer speak to me. I did go to my lawyer when I left there. Come to find out my lawyer could not help because Shottenkirk did not check the boss that allowed my warranties to work. So I am reaching out to the Attorney General for help. Shottenkirk Toyota of Weatherford is full of lies and scams. I do not recommend Shottenkirk Toyota of Weatherford. More

Scamming people adding more money on top to profit shady salesman don’t trust him salesman don’t trust him More

Make a apt and pull up to the service area and you are greeted right away. Wait in the comfy service area with coffee water and tv all right there for you. Great service at a timely manner! greeted right away. Wait in the comfy service area with coffee water and tv all right there for you. Great service at a timely manner! More