Shottenkirk Toyota Weatherford

They did a great job as they always do! The service was completed much more quickly than I anticipated. The service was completed much more quickly than I anticipated. More

Very professional in explains all they were going to do to my car. In and out in an hour. to my car. In and out in an hour. More

I had an appointment and brought my vehicle in for an oil change and also a diagnostic test because it was leaking gas.The service I receive from Troy was not acceptable. First his tablet was not working so change and also a diagnostic test because it was leaking gas.The service I receive from Troy was not acceptable. First his tablet was not working so he was unable to confirm my phone number which is understandable. After 3 1/2 hours I called up there just to check on my vehicle because I had not heard from them and was unsure whether or not they had the right phone number. He was very put out to hear from me just checking on my vehicle and told me he would have to call me back. When he did call me back I had questions on whether or not warranty would cover any of the service needed Tory seemed very Annoyed at all of my questions. all of the phone calls that I had with him he was rude and very short. If this is the face of your company I will not recommend you to anybody else. I told him that I was unhappy with the service he had given me and he made me feel like I had put him out He didn’t seem worried about it at all. More

The service tech lead me down the path and lied several times. I will never use him again.!!!!! times. I will never use him again.!!!!! More

East purchase experience would purchase here again when the time comes for my next vehicle. the time comes for my next vehicle. More

So shady. We showed up to look at 4 different cars they showed on their website as being on their lot. We clearly circled the lot many times and found none of We showed up to look at 4 different cars they showed on their website as being on their lot. We clearly circled the lot many times and found none of the 4…finally went inside to see if we could look at any of the 4. They made us sit down and give them all this info…Travis said he was going to look them up and be right back. 20 min later we finally walked out. Went across the street for gas, called back over and talked to another guy who said…”oh yeah…2 of those are available. When can you be here.” I explained what had just happened…he said…”well, let me actually go put eyes on the cars and I’ll call you back.” He called back about 10min late and not 1 single car we were wanting to see was on the lot. All are supposedly at their dealership in Grandbury, a couple going through the inspection process. Truly, a bunch of shady used car salesmen. These kind of guys give the rest a bad name. More

The service representative misrepresented the truth and lied on several occasions!! I will never use his services again! lied on several occasions!! I will never use his services again! More

Sherry is amazing! I always feel welcomed when I get my car serviced! She is amazing and always helpfully. Sherry is always that person you can count on! Amazing person I always feel welcomed when I get my car serviced! She is amazing and always helpfully. Sherry is always that person you can count on! Amazing person and great customer service!! More

The wait time was astronomically long(3hrs); however, Sherry was exceptional. Give her a promotion and raise. Sherry was exceptional. Give her a promotion and raise. More

Always a great service experience. Rachel works with us on our two cars bought at this dealership and we intend to stay here when the time comes to replace one. Rachel works with us on our two cars bought at this dealership and we intend to stay here when the time comes to replace one. More