Shottenkirk Toyota Weatherford

The service department is always friendly and professional. They provide great service and the free car wash is a great added bonus. professional. They provide great service and the free car wash is a great added bonus. More

Crooked dealership. They advertise a low price to get you in the door, then add several thousand dollars worth of useless add on charges, even trying to charge the custo They advertise a low price to get you in the door, then add several thousand dollars worth of useless add on charges, even trying to charge the customer for used car reconditioning. More

The service we received was exceptional. Terry and Sam were very friendly and patiently answered our questions. Terry and Sam were very friendly and patiently answered our questions. More

Someone in the shortenkirk family should have been able to contact warranty people (warranty I bought from shottenkirk ) and find out if the low coolant notification on my dash was a warranty repair ! Emb to contact warranty people (warranty I bought from shottenkirk ) and find out if the low coolant notification on my dash was a warranty repair ! Embarrassing for y’all!!!! More

Kenny is the best! Won’t go anywhere else for my car needs. Fast friendly and efficient. Won’t go anywhere else for my car needs. Fast friendly and efficient. More

Service was great . We did not like the time we had to wait for service we had a appointment for. 2 1/2 hrs for a oil change and tire rotation. seems extreme Y’all seem We did not like the time we had to wait for service we had a appointment for. 2 1/2 hrs for a oil change and tire rotation. seems extreme Y’all seemed to have over booked way over booked. More

Service adviser listening to all my service needs and concerns: Rotate tires, check passenger side tire and rim for damage after going over small curb, verify battery doesn't need gas relief tube connect concerns: Rotate tires, check passenger side tire and rim for damage after going over small curb, verify battery doesn't need gas relief tube connection, check brakes, and notify CarFax that work has been done. After adviser's suggestion the BG full engine cleaning was authorized. The free car wash made this visit even better. More

Rachel always takes good care of me. She makes sure that I get great value out of my time spent with the dealership. My catalytic converter was stolen a few days before my vacation. I ne She makes sure that I get great value out of my time spent with the dealership. My catalytic converter was stolen a few days before my vacation. I needed my truck and team Shottenkirk delivered it a day early. Thanks for a clutch play when I needed it! More

very polite and respectful. Able to explain the process and I understood what to expect! Thanks Alejandro for the great service and getting my family set up! Able to explain the process and I understood what to expect! Thanks Alejandro for the great service and getting my family set up! More

Original Post: Dealer wouldn't negotiate whatsoever on a used car. Salesperson ghosted me for several hours. Called back and ended up with a rude sales person. When I went to negotiate, they said they would used car. Salesperson ghosted me for several hours. Called back and ended up with a rude sales person. When I went to negotiate, they said they would only take list. Avoid them. Extra: Since then I was told to call the Manager for more detail. I called without being annoyed/angry and asked what the car is out the door unrelated to taxes. On their site the car is listed for $37,298. On Truecar the car is listed for the $36,928 or somewhere around there (with the Truecar price). When I asked the Manager what the price would be out the door, I was told $43k. The car new was only worth $40k. They added on their "reconditioning fee". If you read any other review that talks poorly about them, they are obviously a scummy dealer trying to pull a fast one on people. This will be shared on social media (besides this review page), which will give people a fair warning of what this dealer is trying to pull. A $5-6k markup on a used car is insane, hence why this car has been sitting for four months. If you KBB this car, it is worth between $34k-$38k. Shoutout to manager's for at least being honest (If you ask them specifically). If you read some reviews, there are a few people who have driven over an hour just for this bait and switch to happen. I can't wait to see the default response they send to everyone that calls them out for bait and switch. I called a Manager, and this is what I got. "Thank you for your feedback. We would like to extend our most sincere apologies. Due to current market volatility, we are pricing our vehicles immediately following an acquisition. All are reconditioned and made ready for immediate sale. The internet price is the advertised price plus reconditioning, tax, title, license, and any dealer installed options. We disclose this on our website under each vehicle’s information page. If you would like to discuss this further please contact us at 817-597-5000 and ask for one of our managers." More