Shottenkirk Toyota Weatherford

Outstanding service department. They are professional and do really try to help their customers. Steer clear of the sales department though. They are professional and do really try to help their customers. Steer clear of the sales department though. More

Service person was very courteous and helpful. The lounge very comfortable and they took care of me in a timely manner. What more can you ask for? The lounge very comfortable and they took care of me in a timely manner. What more can you ask for? More

Worst customer service on the planet never again will I ever go back. They make fools of themselves ever go back. They make fools of themselves More

I would buy another Toyota just not from shottenkirk. The salesman promised one thing and then backtracked as soon as the contract was signed. I would not recommend this dealership due to their dishonest The salesman promised one thing and then backtracked as soon as the contract was signed. I would not recommend this dealership due to their dishonest practices. More

Always great service - from start to finish. Everyone there is friendly, helpful and kind. There are other dealers that are closer to me, but I always come to Shottenkirk. Everyone there is friendly, helpful and kind. There are other dealers that are closer to me, but I always come to Shottenkirk. More

Went in to get inspected and have the oil change reminder reset. They were very friendly and kind. reset. They were very friendly and kind. More

Good experience overall, and I got what I needed in the end. This would have been five stars but for a disconnect between their answering service and the actual service department. When I showed up I w end. This would have been five stars but for a disconnect between their answering service and the actual service department. When I showed up I was told that they may not be able to take care of the recalls on my vehicle since they didn't get that information from the person who took down my information when the appointment was scheduled. Apparently the service department's number gets forwarded to a central service somewhere. Though I was very clear when scheduling the appointment that I needed the vehicle in and out the same day, and was given a date on which the dealership and I could both manage that, the service department was unprepared. In the end, the service manager moved some things around and got me out by the end of the day, so I really appreciate his efforts on my behalf. They need to fix the communication breakdown with the answering center. More

Salesperson jilted me during our conversation, then text me a few days later asking me if I’m still interested, nah bro. me a few days later asking me if I’m still interested, nah bro. More

Sherry Parker is always there to help me out, great to work with, fixed my truck in timely manner work with, fixed my truck in timely manner More

They worked me into their busy schedule when I had an unexpected flat tire. Very kind unexpected flat tire. Very kind More