Shottenkirk Toyota Weatherford

Koyne is very knowledgeable and helped me by answering all of my questions with very clear answers. all of my questions with very clear answers. More

Service writer Sherry Parker is the reason I use Shttenkirk Toyota. Her friendly demeanor and attention to detail makes each visit pleasant and care free. Shttenkirk Toyota. Her friendly demeanor and attention to detail makes each visit pleasant and care free. More

Service advisor and repairs went smoothly - solid communications throughout - no issues at all - great job communications throughout - no issues at all - great job More

Nice, new location. However, when it came to my oil change that part was great but when I was asked about the other services recommended he could of have been better at However, when it came to my oil change that part was great but when I was asked about the other services recommended he could of have been better at communicating with me and done the research to see what my vehicle has got done previously before recommending something so high top dollar when I previously have got it done before. I understand is a new facility and you'll need to upcharge but I feel be more honest and open to exactly what my car needs done after researching the history on it. I want to continue to come here for my car needs. After coming home and drove it the next day the car started having a burning smell and I was not advise I would encounter that. The smell went away after driving it a couple of times. More

I bought a used vehicle here and it was a complete lemon. I tried reaching out multiple times but no one would reach back out to me. I finally sold the car (to cut my losses) and when I reached out to David I tried reaching out multiple times but no one would reach back out to me. I finally sold the car (to cut my losses) and when I reached out to David (sales manager) to get a refund on my "Shottenkirk Care" because NOTHING was covered and I was repeatedly ignored when trying to rectify the situations. David said he wished I would have come to them before selling the car...ARE YOU KIDDING ME? When explaining that I had multiple times giving dates that I made contact, and no one would help or respond to my messages, David said they couldn't help me or refund the "Shottenkirk Care" package that turned out to be useless. The "Shottenkirk Care" is a complete scam. Run from this dealership as they don't take care of their customers once they walk out the door. More

Professional employees, timely excellent service Service personnel were knowledgeable, helpful and friendly. Having my car serviced was a very pleasant experience. service Service personnel were knowledgeable, helpful and friendly. Having my car serviced was a very pleasant experience. More

Good service, customer service is always very polite and helpful. Very easy to make an appointment. helpful. Very easy to make an appointment. More

They only preformed an oil change. They did not fix my windshield like I asked and kept my car for a week. Had to call to see what was going on with it. Had a couple of other mechanica They did not fix my windshield like I asked and kept my car for a week. Had to call to see what was going on with it. Had a couple of other mechanical issues that supposedly were not covered by the $8000 warranty that was sold to us. Terrible service, communication, and crooks. More

Be sure you know that they will tack on 3-5 thousand dollars for being a VIP. It’s a package they make you buy. The price you see on the internet is not the price you pay. Brian Cooper is smooth and tri dollars for being a VIP. It’s a package they make you buy. The price you see on the internet is not the price you pay. Brian Cooper is smooth and tries to convince you that it is “added into the price” and that it is stated online. I was unable to find it, even when I pulled it up on my phone in front of him. He said it was because I was on a phone and not a computer. I did eventually find the hidden price later after he showed me the steps to find it. This feels like a very shady practice to me. More

I purchased a new vehicle from them early last year and I was told about the shotenkirk warranty just to be told non of it was true when I went back for it. They said if my windshield cracked within the firs was told about the shotenkirk warranty just to be told non of it was true when I went back for it. They said if my windshield cracked within the first year it would be replaced just to be told they was not correct and they also told me I had two detailing a year just to also find out it is not actual detailing just a wash. I’m very upset that I was made to believe other to get the sale and won’t be using this company again once my warranty is up. More