Shottenkirk Toyota Weatherford

Toyota is lucky to have Service Advisor Shelly Parker. Her attention to detail and genuine compassion makes every visit I have a personal, customized experience. Her attention to detail and genuine compassion makes every visit I have a personal, customized experience. More

Having owned many Toyota's /Lexas over the years I would rate this dealership 3 stars, only because it's sub par service dept. Sales People are good and honest definately a cut above, Parts excellent peop rate this dealership 3 stars, only because it's sub par service dept. Sales People are good and honest definately a cut above, Parts excellent people are knowledgeable and helpful, But then there's the Service Dept. More

Should you like a pleasant experience in purchasing a car go to Hunter Harrison for guidance. go to Hunter Harrison for guidance. More

This dealer and owns all but one dealership in Granbury Texas and several if not all in Weatherford Texas. They are crooks. They have a very bad reputation here in Granbury. I was lied too about the list p Texas and several if not all in Weatherford Texas. They are crooks. They have a very bad reputation here in Granbury. I was lied too about the list price of vehicles several times and one time in particular the price went up $4,000.00+ after I told them that I would pay in cash since they would not let me use my own financing to buy the Toyota that I was looking at. Stay away if you value honesty, respect, and transparency. You can ask any number of people here in my area and they will tell you don't deal with the Shottenkirks in Granbury or Weatherford Texas. Look else where if you need a vehicle. They will screw you over! More

I brought my Tacoma in for a service without an appointment. I received quick, friendly and easy service at Shottenkirk. Thank you! appointment. I received quick, friendly and easy service at Shottenkirk. Thank you! More

Do NOT purchase a vehicle from Shottenkirk Toyota! !! I wish I would have gotten onto their Facebook page and read everybody else's comments before doing business with them. We are from out of state an !! I wish I would have gotten onto their Facebook page and read everybody else's comments before doing business with them. We are from out of state and came in to purchase a vehicle for our daughter. The day after we purchased the truck, the check engine light came on and we discovered that the back up camera didn't work so I called the salesman who instructed us to bring it in the following Monday. This cost us to drive an hour, each way back to the dealership only for them to tell us that there was nothing they could do to help us. Now I'm from California and in California we don't do business that way. If a vehicle goes on the lot it's been inspected, and it is ready to be sold, and all parts should be working or at a minimum, it is should be disclosed to the buyer what is not working. After receiving the first payment from the finance company we were alerted to a purchase price of $10,000 more than we had expected. Upon calling, Justin, the finance manager, who then explained that we were charged for some VIP package which we had never heard of until I had a conversation with him on the phone. They also got us for $3600 maintenance package, which in his office, we declined every maintenance package that had been offered to us. Buyer beware!! Do not do business with these people. They are not in the customer service business. They don't care about their customers. More

I used to like this dealership. I bought my car here. The last visit I felt I was being scammed. I was told I needed at least four major items done totaling over 1k. I had my vehicl I bought my car here. The last visit I felt I was being scammed. I was told I needed at least four major items done totaling over 1k. I had my vehicle inspected elsewhere and none of that was listed. I realize I need maintenance on my vehicle. But to scam me about a couple of those items was unethical. I won’t be back. And my next vehicle will be purchased elsewhere. More

We bought our BMW from your dealership and ever time we bring it in for service you guys act like you do not know us or why we are bringing this vehicle here for service .. this last time my wife brought t bring it in for service you guys act like you do not know us or why we are bringing this vehicle here for service .. this last time my wife brought the car in for service you didn’t tip off the coolant as requested… very disappointing Marty More