Shottenkirk Toyota Weatherford

Service area was very clean with comfortable chairs. Service advisor was quick but service took longer then estimated. Over all I would give 4 and 3/4 stars. The best I have had in Texas. I did try to b Service advisor was quick but service took longer then estimated. Over all I would give 4 and 3/4 stars. The best I have had in Texas. I did try to buy new windshield wipers but I stood at the parts desk for over 7 min and gave up because no one ever came. I went and sat down and forgot to check if anyone came back to work in the parts department. Still needing new windshield wipers and I prefer Toyota brand. I hope next time I drop by they have someone working the parts department. More

Jaden and Dennis were super nice and helpful during our car buying process. I highly recommend. car buying process. I highly recommend. More

Rachael was the sales advisor who assisted me - she was excellent. Very professional and courteous. excellent. Very professional and courteous. More

Service writer very nice, but service department needs a lot of help. Over 4 hours for 50k service -- oil change, rotation, alignment. What a joke! I could understand if I was a walk-in, but I had an appo lot of help. Over 4 hours for 50k service -- oil change, rotation, alignment. What a joke! I could understand if I was a walk-in, but I had an appointment. Where is management? Do they care about their reputation? Obviously not! More

I was pleased with my service and the timely manner in I was pleased with my service and the timely manner in witch it took to complete. I was pleased with my service and the timely manner in witch it took to complete. More

I enjoyed working with Sherry the service adviser. She is very proactive and gets every problem addressed. The only complaint I have so far is the multipoint inspection document results are not given to the very proactive and gets every problem addressed. The only complaint I have so far is the multipoint inspection document results are not given to the customer unless requested and I seem to be missing one or more tire valve covers. Sherry gets me new covers if I notice it before I leave the dealer or on the next visit. More

Very Friendly, Angel was the advisor. Car was serviced fairly quickly after appointment and was cleaned. Happy with service at this dealership. Thanks fairly quickly after appointment and was cleaned. Happy with service at this dealership. Thanks More

DO NOT GO THERE!!! They lie and promise things to you only to find out later they are not true. We were told we had to purchase the Shottenkirk Customer Care warranty because it's added to every vehicle only to find out later they are not true. We were told we had to purchase the Shottenkirk Customer Care warranty because it's added to every vehicle plus its an extra 1000.00 dollars. We were told it covered windshield cracks, paint dings and key replacement. When called and finally got someone to speak with me they tell me I don't have key replacement. When I purchased the car they also promised to find the extra set of keys and mail them to me which they never did. Now that I need a key replacement I am out ok luck. Take my advice-just stay away!! More

It was great experience they got the car done when they said they would it was just great said they would it was just great More

My old changed to two hours and 15 minutes, I’m used to being out of there in 45 minutes. being out of there in 45 minutes. More