Shottenkirk Toyota Weatherford

Service attendant was her usual helpful self and so sweet. I had a couple of extras on my list and Rachel was great in taking care of them. Parts and service guy that replaced my key batteries was also sweet. I had a couple of extras on my list and Rachel was great in taking care of them. Parts and service guy that replaced my key batteries was also great. Both he and Rachel were blessings to me today! More

This is a mega dealership! Extremely nice comfortable place to buy and trade! I would have no problem coming back to this place if they have whatever I’m trying to find next. The salesman, Mr. Blackwell place to buy and trade! I would have no problem coming back to this place if they have whatever I’m trying to find next. The salesman, Mr. Blackwell was superb! Answered all my questions, even found answers to the questions he didn’t know right away. I’m extremely happy with my purchase! More

The advertised price was awesome. Unfortunately it was a bait and switch. Not only did the truck have hail damage on the hood, and the power running boards were bit functioning properly, but the salesman tr bait and switch. Not only did the truck have hail damage on the hood, and the power running boards were bit functioning properly, but the salesman tried to tell me the running boards weren’t supposed to retract. Ford F-150 Platinum running boards are power retracting. I’m no idiot. I was willing to overlook it due to the great price. Then we sit down and they show the ACTUAL price including a warranty and a reconditioning price of $4500. The reconditioning hadn’t been done, obviously since the running boards weren’t fixed and there was even a scuff on a door handle from a yellow post in a parking lot. Then I was informed that they COULD NOT remove the warranty. It is against the law to force someone to buy a warranty. I guess they figured we wouldn’t walk out. I did and will never darken a Shottenkirk door again. More

The service was great and the staff was willing and able to meet my needs. Everyone was was friendly and wanted to help made your visit pleasant. to meet my needs. Everyone was was friendly and wanted to help made your visit pleasant. More

When I first called the service desk I was given incorrect information concerning the estimated cost of the repair. Fortunately I received a phone call from a different rep named Rachel who was very incorrect information concerning the estimated cost of the repair. Fortunately I received a phone call from a different rep named Rachel who was very efficient. She took the time to explain why the cost might be higher and apologized for the incorrect information I had been given by Tim. Rachel was perhaps one of the most polite customer reps I have ever dealt with and I would really appreciate it if you would pass this compliment on to her and her supervisor. More

quick efficient and courteous. xxxxxx xxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxx xxxx xxxxxxx xxxxxxx. this is why I cant stand to do surveys. my 4 words I listed were good enough. xxxxxx xxxxxx xxxxxx xxxxx xxxx xxxxxxx xxxxxxx. this is why I cant stand to do surveys. my 4 words I listed were good enough. More

Awesome friendly fast efficient kind. Wonderful awesome amazing fast friendly kind wonderful great excellent wonderful experience helpful kind efficient awesome definitely recommend great customer service amazing fast friendly kind wonderful great excellent wonderful experience helpful kind efficient awesome definitely recommend great customer service More

Cody Blackwell was great! He knew of a vehicle immediately when I told him what I was looking for! I’d go see him again when I need another truck some day! immediately when I told him what I was looking for! I’d go see him again when I need another truck some day! More

First visit definitely not a good one. I always put red Dotson my rear tires before we go in for service. Tires were supposed to be rotated, I mentioned it to our service person, they acknowledge it & th Dotson my rear tires before we go in for service. Tires were supposed to be rotated, I mentioned it to our service person, they acknowledge it & there they were still in the same place. Very poor service, I would not recommend this location to anyone. More

Had to bring my car back since dealership did NOT do a state inspection prior to selling me the vehicle. Dealership didn’t notify me, I had to notify them. Wasted a complete day dealing with the state and state inspection prior to selling me the vehicle. Dealership didn’t notify me, I had to notify them. Wasted a complete day dealing with the state and dealership because of the dealerships incompetence. Managers didn’t show they cared at all for the mistake. More