Shottenkirk Toyota Weatherford

Not Satisfied Called 2 weeks in advance, made appointment for dints/dings to be repaired was never told they had to order parts until showed up for apt. Was also to Called 2 weeks in advance, made appointment for dints/dings to be repaired was never told they had to order parts until showed up for apt. Was also told would have rental, no rental. This is 2nd time to service since purchasing my highlander. As a new customer of Toyota, not happy with service dept at all. More

Tyler Barton was nothing but patient and helpful. Would recommend service to friends and family. Everyone here at this location were great! Very professional and kind. recommend service to friends and family. Everyone here at this location were great! Very professional and kind. More

Amazing customer service from Mark and the guys that I worked with in order to receive my car! Very knowledgeable and kind! I appreciate the fact that my time was used wisely and they did everything neces worked with in order to receive my car! Very knowledgeable and kind! I appreciate the fact that my time was used wisely and they did everything necessary to work with me and accommodate! More

Job Well Done My entire experience from start to finish was a good one. Mark really did a good job explaining all the bell and whistles of my new Camry. My entire experience from start to finish was a good one. Mark really did a good job explaining all the bell and whistles of my new Camry. More

Not happy. Had to take the car back for a state inspection a month and a half after purchase. I had to call to inquire about status of my plates as the paper tag was about to expire. I was told to inspection a month and a half after purchase. I had to call to inquire about status of my plates as the paper tag was about to expire. I was told to bring it in to get it inspected. So I have to take off work early, drive an hour away for their screw up. I was offered nothing for the inconvenience. I’m not impressed with this at all. More

Great advisor, timely work, successful experience. Made the connection with Rachel Sims to get warranty work for faulty ECU on 2011 Corolla.. She made the appointment for a convenient time and was pre Made the connection with Rachel Sims to get warranty work for faulty ECU on 2011 Corolla.. She made the appointment for a convenient time and was prepared when I arrived. She gave an accurate time for the repair and closed the repair work when my car was returned. Was very impressed with Rachel and the young man who was in the same office. More

General Easy in / out, quick service. I had hoped for pick/up and delivery service due to Covid restrictions and had called to schedule. NO ONE returned my Easy in / out, quick service. I had hoped for pick/up and delivery service due to Covid restrictions and had called to schedule. NO ONE returned my call, so I called again a week later to schedule and I just took it in myself, though I would have preferred the specialized service under current situations. More

NO MASKS on service personnel. Quick service. Just wish anything they have to move in car be placed back where it was upon service completion. anything they have to move in car be placed back where it was upon service completion. More

Awesome.... Travis Floyd took good care of me...From the day I did my test drive until the day I drove it off the lot day I did my test drive until the day I drove it off the lot More

Great guy, would definitely work with him again! Helped me get familiar with the vehicle I wanted, great customer service, good attitude, would recommend him to anyone looking for a Toyota vehicle! me get familiar with the vehicle I wanted, great customer service, good attitude, would recommend him to anyone looking for a Toyota vehicle! More