Shottenkirk Toyota Weatherford

I bought my Toyota Highlander at Durant Toyota in Weatherford, Texas, so I always return there for any service that needs to be done on my vehicle. I am very pleased with the Service Representative, Weatherford, Texas, so I always return there for any service that needs to be done on my vehicle. I am very pleased with the Service Representative, David Carlson. He is always cheerful, friendly, and goes out of his way to accommodate my needs. I took my vehicle in last week for a recall problem I was notified about and David made arrangements for me to use a loaner vehicle so I could attend to some business I needed to take care of while I was in Weatherford. I greatly appreciated this as it saved me a lot of time since my car was at the dealership over 2 hours. I always ask for David Carlson because he is so nice to deal with. Early on I was greeted by a service rep by the name of Ryan when I first began taking my vehicle in for service and he was not friendly at all. I do not want to deal with this service rep at any time. I am writing this review because I want the dealership to know that David Carlson is an asset to your organization. Thank you for the privilege to write this review. Elizabeth Womack P. O. Box 345 Azle, Texas 76098 More

We really appreciated the professional manner that Steve displayed. He was not pushy or in a hurry. He was patient with all our questions and found the vehicle we wanted. Then he personally fought for us to displayed. He was not pushy or in a hurry. He was patient with all our questions and found the vehicle we wanted. Then he personally fought for us to receive the very best price. Since the purchase, Steve has kept in touch with us every now and then. He understands that customer relationships do not end after the sale, but just begins. When we are ready for a next vehicle, we will be asking for Steve out to help us out. More

I felt like I was in control, and at no time did I feel pressured or like I was being sold something. Chad (Avery) made me feel like he was there to help me, almost like he worked for me. When the first re pressured or like I was being sold something. Chad (Avery) made me feel like he was there to help me, almost like he worked for me. When the first recalls came out Chad called me before I had a chance to do anything about it myself just to ask if I had any questions or concerns. More

I really appreciated the professional manner that Steve displayed. He was not pushy or in a hurry. He treated me like the most important person in the place. He took his time and explained things with clea displayed. He was not pushy or in a hurry. He treated me like the most important person in the place. He took his time and explained things with clear and concise statements. Was patient with all our questions and found the vehicle we wanted. Then he personally fought for us to receive the very best price. Since the purchase, Steve has kept in touch with us and every now and then I get to go and talk with him over a cup of coffee. He doesn't try to hurry me up to get me out of the way so he can try and grab another customer for a sale. He understands that customer relationship does not end after the sale, but just begins. When we are ready for a replacement vehicle, we will be searching Steve out to help us. More

Worked with Matt & Krista to locate a new 2010 4Runner that had all of the options we wanted. Matt was able to trade out for one in Houston and we purchased after it was transported up to Durnat Weatherfo that had all of the options we wanted. Matt was able to trade out for one in Houston and we purchased after it was transported up to Durnat Weatherford dealership. All around good experience w/o the high pressure sales tactics common at many dealerships. Matt and Krista did a good job at follow up and customer serviceand that is why we decided to purchase through them. More

Everyone at the dealership went out of their way to make us comfortable. Kevin was very helpful helping us know what would be best for us in financing. Joey went out of his way to help us. As we were wa us comfortable. Kevin was very helpful helping us know what would be best for us in financing. Joey went out of his way to help us. As we were waiting for out car to be made ready so we could take it home that day, he tried to keep us company to make our wait seem shorter. I think if I had asked for a steak dinner, he would have tried to get it for us. He seemed to be just what I would love to have in a son. He was very knowlageable about the car. He was able to answer just about everything I needed or wanted to know. I will recomend him, and the dealership to anyone who needs a car. More

Andy was great! He always makes us feel like we're his only customer. He told us what time to be there, gave us a rental car and kept us informed about what was happening with our vehicle and we were out only customer. He told us what time to be there, gave us a rental car and kept us informed about what was happening with our vehicle and we were out the same day. We'll always use Durant Toyota because of Andy Scoggins. More

I am a returning customer to Jerry's, having pruchased a 2004 1/2 Ton Silverado Crew-Cab in 2004. Great expereince then with the Chevy store and an equally great expereince this time buying a 2011 Toyota S 2004 1/2 Ton Silverado Crew-Cab in 2004. Great expereince then with the Chevy store and an equally great expereince this time buying a 2011 Toyota Sienna at the Toyota store. I did allot of work on the internet with Michael Baird, who was very responsive and did an excellent follow up for all my questions. He was instrumental in getting me the lowest price on this vehicle and was the only person I negotiated price with...no doulbe teaming with someone higher up, if fact, no high pressure arm twisting at all. He said they would beat anypother dealers price and they did. Kevin, in Finance, was very courteous, and was able to beat the best financing rate I found on the internet or elsewhere, and I had shopped this extensively before doing the deal. Also, kevin, unlike many finance managers, was very down to earth, non-pressure type of man to deal with. The 2011 Toyota Sienna is in small supply as it is very new and selling very well. Jack Money, the Jerry's Toyota store Manager took the information we told him we wanted in a Sienna and found what we wanted and had the car brought to the dealership (without any commitment from us) for us to look at. We got the color and option package we asked for within 24 hours of our request (just as he committed to do). We looked the vehicle over, drove it, and agreed on the price in 10 minutes. Jack's commitment to getting us what we wanted was met beyond our expectations. The buying process was very hassle free. I have dealt with the Jerry's Weatherford Auto group for service and sales since 2001, when we moved from So Calif to Texas and have always been very pleased with the courtesy and service at this autogroup. They stand behind their commitments and have integrity. Anyone in the DFW area who is shopping for GM/Toyota/Nissan/Hyundai should visit Jerry's in Weatherford and see what they have to offer. More

Customer Service is top priority to this Dealership and service department..and it really shows in the way you are treated. With respect..We have all of our vehicles serviced there because I know that I service department..and it really shows in the way you are treated. With respect..We have all of our vehicles serviced there because I know that I don't have to worry about price, or quality of workmanship. More

Everything about Durant Toyota is superb. The Service Department is exceptional;Ryan Byars is the type of individual who I enjoy dealing with and epitomizes the service attitude at Durant. Quality and ti Department is exceptional;Ryan Byars is the type of individual who I enjoy dealing with and epitomizes the service attitude at Durant. Quality and timeliness are standard at this dealership. I would highly recommend them to anyone. More