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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.7
2,218 Reviews

2,218 Reviews of Shottenkirk Toyota Weatherford - Service Center

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November 05, 2023

Everything is first class at this dealer all the way from the new complex to the people working here. A big shout out to Rachel Sims who has always treated me exceptionally well, Kelly in parts who is very c More

by TROY250R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan service tech. 5 stars! , Rachel Sims, Kelly Cranford
Nov 06, 2023 -

Shottenkirk Toyota Weatherford responded

TROY250R, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 05, 2023

Always does a wonderful job taking care of me. Once she turns in the ticket she doesn’t have much control. There are times that even when you have an appointment it takes over an hour to get oil c More

by Mike76087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Sims, Sherry Parker
Nov 06, 2023 -

Shottenkirk Toyota Weatherford responded

Mike76087, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 04, 2023

Much better service experience from the last time. I appreciate the text to set up an appointment as well as the text updates while my vehicle was being serviced More

by rdrsenior1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

November 04, 2023

Sherry is an amazing service advisor. She always takes care of me and my vehicles. She is the reason I don’t go anywhere else for service! More

by lkholder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Nov 06, 2023 -

Shottenkirk Toyota Weatherford responded

lkholder, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 04, 2023

Sherry Parker is an awesome service representative for us on our 2021 Toyota Highlander, who also sold to us. More

by HALIMYERS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Nov 06, 2023 -

Shottenkirk Toyota Weatherford responded

HALIMYERS56, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

November 04, 2023

We like Shottenkirk, but without Sherry as our service person it would just be any average 4-star dealer. Sherry makes us feel welcome, glad to be had as customers, and confident that work performed there More

by Indiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Sims, Sherry Parker
Nov 06, 2023 -

Shottenkirk Toyota Weatherford responded

Indiana, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 03, 2023

An asset to the dealership, and who has top notch customer service. Sherry will take care of me, and will make sure I am always taken care of. I recommend her to anyone and everyone I know. More

by Angel Duenas-Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Nov 06, 2023 -

Shottenkirk Toyota Weatherford responded

Angel Duenas-Cruz, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 03, 2023

I was traveling from Little Rock to Weatherford and had a minor altercation with a traffic barrel. There was no clear cut winner but I came out with a damaged driver side mirror. I asked Siri for the closest More

by wieserk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Nov 06, 2023 -

Shottenkirk Toyota Weatherford responded

wieserk, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 02, 2023

I am so glad that I brought my vehicle to Mike. The man is a very professional in doing his job. The best part is I can see he loves his job. This reflects his professionalism! More

by Morab.03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Shottenkirk Toyota Weatherford responded

Morab, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 01, 2023

Nice clean reception area, great service. Mike the service writer stayed in touch with me on all the repairs needed and prices. And all was done ln a timely manner. More

by Kenmikes1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Shottenkirk Toyota Weatherford responded

Kenmikes1156, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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