Mike Pfender
Mike Pfender at Shottenkirk Toyota Weatherford
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Mike Pfender

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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5.0
153 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

20 yrs, 6 mos

5.0

153 Reviews

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153 Reviews of Mike Pfender

April 27, 2024

Dealership Rating
Employee Rating

Quick service, top notch communication about my vehicle. Plan for future service needs was clearly presented. More

by bobby.grainger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 25, 2024

Dealership Rating
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Mike Phender is an exceptional service advisor. Everything was professional and excellent service. Could not have been more pleased with Mike, service provided and end result. More

by dmarieb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

April 25, 2024

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Great service. Done in an hour and 30 minutes. Mike, as always is friendly and helpful. More

by zehrtw
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kessler

Apr 26, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

April 24, 2024

Dealership Rating
Employee Rating

Good staff and well equipped waiting room. The show room was good, too. Even with my 2023 4runner I'm drooling over that 4WD hybrid Sequoia. More

by lardeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

April 24, 2024

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Employee Rating

Prompt and professional. Work completed on time. Left oil spots on passenger seat, but corrected issue promptly. More

by Thomasweems01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

April 23, 2024

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Employee Rating

Mike was very friendly and helpful. The service was top notch and the car wash was much appreciated. More

by kennis1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

April 22, 2024

Dealership Rating
Employee Rating

Mike is willing to research and ensure my maintenance plan covered all of my items for todays appointment. More

by HC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

April 20, 2024

Dealership Rating
Employee Rating

Service department has been excellent to work with,Mike Pfender.. He is very detailed in explaining everything, everything is punctual also…. Thanks great job!! More

by Paul123
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Sims, Sherry Parker

April 16, 2024

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Excellent service! I appreciate you Mike! We look forward to having you as our new service person. More

by jan.barker
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Shottenkirk Toyota Weatherford responded

jan, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 13, 2024

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Employee Rating

Mike was very helpful and informative. The service was also very quick. Overall, I was very satisfied with my experience. More

by Cassie
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Shottenkirk Toyota Weatherford responded

Cassie, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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