Shottenkirk Toyota Weatherford - Service Center

Love working with Rachel. The new locations and facilities are very inviting. Plan on continuing to come here. The new locations and facilities are very inviting. Plan on continuing to come here. More

Great place to do business. Nice clean new dealership. Friendly service manager. Reasonable prices. I will use them for all my Toyota service needs. Nice clean new dealership. Friendly service manager. Reasonable prices. I will use them for all my Toyota service needs. More

Needed estimate/windshield replacement. Never a call back after 3 days. Not notified they moved! Never a call back after 3 days. Not notified they moved! More

Service was done quickly. All costs were discussed with me up front. I was also informed of future service needs for my vehicle and the associated costs. All costs were discussed with me up front. I was also informed of future service needs for my vehicle and the associated costs. More

I cannot even begin to describe it how terrible of an operation is. This has been by far the worst car buying experience and service I have ever been a part of I continue to try and forgive and believe t operation is. This has been by far the worst car buying experience and service I have ever been a part of I continue to try and forgive and believe that honest mistakes were made however, time and time again they have showed me they are in apt to do things correctly not only was buying my vehicle Terrible. They also sold me mini warranties and service plans that did not even become applicable to my vehicle. I have paid thousands of dollars out of pocket due to their negligence because I bought a service plan. I took my vehicle back recently for oil change were they proceeded to pour oil all over the undercarriage of my truck spilling it everywhere. When I received my vehicle completed other services, it had oil dripping onto the ground. I will never, and I repeat, never work with shotty Kirk ever again! More

Very helpful and answered my question. Just all-around good people. I will definitely return. Just all-around good people. I will definitely return. More

I showed up 10 minutes early for my appointment and was expecting my service advisor to greet me so I sat in my truck and waited for him finally I went inside to 3 advisors and asked about my appointment a expecting my service advisor to greet me so I sat in my truck and waited for him finally I went inside to 3 advisors and asked about my appointment and they told me my advisor would be back in a few minutes so now it’s been 30 minutes and I’m not even checked in yet finally I get checked in and wait about an hour and go check on my truck it’s sitting there done and ready to go but my advisor is gone again so here we go again playing the I don’t know where he is and he should be back in a minute game till finally another advisor calls him to let him know he has customer’s waiting they must have had something good in the break room that day but it was my first and last time I will visit the new location in Hudson Oaks. It seems to me that if 1 advisor is busy maybe 1 of the 3 others sitting there would help you or at least acknowledge you but Nope they won’t even look at you unless you say something to them first it’s sad but I get better customer service at quick lube and that’s where I will be going from now on. More

Nice people to work with. Very nice waiting room. Fairly quick service and good job. Very nice waiting room. Fairly quick service and good job. More

I had a very good experience with Tim. He kept me updated on what was going on. The waiting room was nice. The new facility was clean and bigger bathroom was definitely better. He kept me updated on what was going on. The waiting room was nice. The new facility was clean and bigger bathroom was definitely better. More

Easy appointment scheduling, convenient service time slot, courteous staff, comfortable waiting area, clean bathroom, great coffee, service attendant reviewed service recommendations without implying ne slot, courteous staff, comfortable waiting area, clean bathroom, great coffee, service attendant reviewed service recommendations without implying necessity of immediate action, but suggested to consider making an appointment at a later date, reasonable prices, and no long waiting. More