Shottenkirk Toyota Weatherford - Service Center

Went in to get inspected and have the oil change reminder reset. They were very friendly and kind. reset. They were very friendly and kind. More

Good experience overall, and I got what I needed in the end. This would have been five stars but for a disconnect between their answering service and the actual service department. When I showed up I w end. This would have been five stars but for a disconnect between their answering service and the actual service department. When I showed up I was told that they may not be able to take care of the recalls on my vehicle since they didn't get that information from the person who took down my information when the appointment was scheduled. Apparently the service department's number gets forwarded to a central service somewhere. Though I was very clear when scheduling the appointment that I needed the vehicle in and out the same day, and was given a date on which the dealership and I could both manage that, the service department was unprepared. In the end, the service manager moved some things around and got me out by the end of the day, so I really appreciate his efforts on my behalf. They need to fix the communication breakdown with the answering center. More

Sherry Parker is always there to help me out, great to work with, fixed my truck in timely manner work with, fixed my truck in timely manner More

Everything went well and with no problems! ! It's not easy coming up with 15 words ! It's not easy coming up with 15 words More

They worked me into their busy schedule when I had an unexpected flat tire. Very kind unexpected flat tire. Very kind More

Well run organization from top to bottom. Great experience every time. My family will return Great experience every time. My family will return More

Service manager kept in touch with us thru the day and was very good thanks was very good thanks More

Sherry is awesome, although 2 hours for a tire rotation and oil change is too long. and oil change is too long. More

Good service and pleasant people. Took a little longer than anticipated. Was comfortable setting and Sherry worked to get our work completed as quickly as possible Took a little longer than anticipated. Was comfortable setting and Sherry worked to get our work completed as quickly as possible More

My wife made an appointment for her 25 000 mile service it took three hours before she got her 4 runner back very disappointed in this service department. it took three hours before she got her 4 runner back very disappointed in this service department. More