Shottenkirk Toyota Weatherford - Service Center

Rachel Sims is professional and very helpful. She is the one we like to do business with. one we like to do business with. More

Service representative Olivia Ramsey explained everything to me I took very good care of me she’s a great employee to me I took very good care of me she’s a great employee More

The problem I had was it took way too long for a simple oil change and tire rotation. Normally I would make an appointment and it would take about an hour or less. This time I had made an appointment and i oil change and tire rotation. Normally I would make an appointment and it would take about an hour or less. This time I had made an appointment and it took 3 hours. That’s a lot of time wasted in the waiting room. Messed up my whole day. More

Excellent service advisor with excellent work always positive and very personable. She takes care of you and your automobile positive and very personable. She takes care of you and your automobile More

I am new to the area and finding NEW everything is stressful. I needed a dealer that would treat me like family and be honest with me. Shari did treat me well and like family and that is what earns my stressful. I needed a dealer that would treat me like family and be honest with me. Shari did treat me well and like family and that is what earns my business ! More

I have purchased a few vehicles from this dealership in the past and I have always had great customer service with every person I have encountered.. The service department is one of the best. They are alwa the past and I have always had great customer service with every person I have encountered.. The service department is one of the best. They are always friendly , helpful and have always done an excellent job. More

Every time I go get my vehicle service they always nice and professional They always have my vehicle ready in timely matter . That way I take my vehicle there and professional They always have my vehicle ready in timely matter . That way I take my vehicle there More

Was in here a week ago for first 5,000 maintenance and to get tire fixed. Tire light had come on 3 times since 8/17/21. Was told nothing wrong with tire. No nail in it. Told nothing more than outside tempera get tire fixed. Tire light had come on 3 times since 8/17/21. Was told nothing wrong with tire. No nail in it. Told nothing more than outside temperature. Really????Knew I would be back and sure enough on Labor day tire light on again. Came in and you finally found nail in tire. Found out car does tell me which tire and tie pressure on all. Salesman did not tell me or show me. I have not read manual completely. My husband died in January an I have had a lot to deal with. So I appreciated Olivia showing me this feature on car. More

The service was excellent. Rachel was very helpful as a service advisor. One problem: I had to back the car out of the facility after the service was completed. Cars were lined up in front of me. I backed service advisor. One problem: I had to back the car out of the facility after the service was completed. Cars were lined up in front of me. I backed my car into a wall on the way out and damaged the left back bumper, which will need to be replaced because of considerable damage. I really did try to back it straight. Maybe I'm getting too old to drive (78). Next time I will ask a service advisor or another Shottenkirk employee to back it out for me. I didn't report the accident at the time. I just wanted to get home. I did call my service advisor after I got home and told her what happened. She was very courteous. (Date of service: 09/07/2021) More

Great visit and had a short wait. Everyone was friendly and accommodating. Thank you for your prompt attention to the regular maintenance. I've had both Rachel and Sherry greet me in the past and both were and accommodating. Thank you for your prompt attention to the regular maintenance. I've had both Rachel and Sherry greet me in the past and both were great. More