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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.7
2,161 Reviews

2,161 Reviews of Shottenkirk Toyota Weatherford - Service Center

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July 27, 2021

Rachel & Sherry have the best customer service!!! They are always so friendly and helpful!! Thank you both for all the hard work! Also thanks to the people who work in our vehicles. Well Done! More

by WESTFALL.DENISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Sims, Kelly Cranford, Roberto Ramirez, Sherry Parker
July 27, 2021

Service attendant was her usual helpful self and so sweet. I had a couple of extras on my list and Rachel was great in taking care of them. Parts and service guy that replaced my key batteries was also More

by Dot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Sims, Kelly Cranford
July 24, 2021

When I first called the service desk I was given incorrect information concerning the estimated cost of the repair. Fortunately I received a phone call from a different rep named Rachel who was very More

by tdreavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Sims, Tim Krolak
July 24, 2021

The service was great and the staff was willing and able to meet my needs. Everyone was was friendly and wanted to help made your visit pleasant. More

by Tex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Sims, Kelly Cranford, Roberto Ramirez, Sherry Parker, Tim Krolak
July 23, 2021

quick efficient and courteous. xxxxxx xxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxx xxxx xxxxxxx xxxxxxx. this is why I cant stand to do surveys. my 4 words I listed were good enough. More

by STEPHEN_BROWNLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Sims
July 21, 2021

Awesome friendly fast efficient kind. Wonderful awesome amazing fast friendly kind wonderful great excellent wonderful experience helpful kind efficient awesome definitely recommend great customer service More

by Russellbmelissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Sims, Sherry Parker, Tim Krolak
July 21, 2021

First visit definitely not a good one. I always put red Dotson my rear tires before we go in for service. Tires were supposed to be rotated, I mentioned it to our service person, they acknowledge it & th More

by MICHAEL.GRUBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember their name.
July 19, 2021

Does not communicate with customer. Does not call with vehicle updates I kept calling for updates and advisor would tell me they would check in shop and call back but they never did. They had my car for More

by TH14826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olivia, Tim Krolak
July 19, 2021

The staff got to me quickly when I drove up. Each person that I saw was friendly and helpful. Rebecca was very nice to work with. More

by WEREWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
July 18, 2021

Very friendly and they kept me informed all the way. They did all that I asked and the work was done very quickly. I would recommend them to my friends and family. More

by Trj6482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia G Donnelly
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