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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.7
2,156 Reviews

2,156 Reviews of Shottenkirk Toyota Weatherford - Service Center

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April 29, 2020

They do an excellent job. I was early for my appt. They took me right in, and I was finished in one hour. Great job!! More

by CHARLOTTEHAMM
Recommend Dealer
Yes
Employees Worked With
Matthew Marquort
April 29, 2020

I received an email letting me know my Toyota Care service was due. I went to the Service Dept & was promptly waited on in a very professional manner. Very pleased Also noticed the waiting room was More

by ramaskjr
Recommend Dealer
Yes
Employees Worked With
Rachel Sims
April 28, 2020

My service tech Matthew is always great! He had my Toyota repaired and I was back on the road in 10 minutes. He is always friendly, and very professional. More

by ANELSON2638
Recommend Dealer
Yes
Employees Worked With
Matthew Marquort
April 28, 2020

We received excellent service, very friendl.during drop off of our vehicle, and very helpful Service Center Staff after the check up was completed. They helped us understand the maintenance agreement and o More

by DELTONCHORN
Recommend Dealer
Yes
Employees Worked With
Madison Moreno, Matthew Marquort
April 25, 2020

The dealership always has Great service and Is very The dealership always has Great service and Is very professional and positive! I look forward to working with them and especially Matthew. He is a More

by PEGRIXIE
Recommend Dealer
Yes
Employees Worked With
Matthew Marquort
Apr 27, 2020 -

Shottenkirk Toyota Weatherford responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 24, 2020

Mini detail was above and beyond. Service good. Could use better communication between service and service advisor. I had to call to get truck updates More

by FLORES.MARK
Recommend Dealer
Yes
Employees Worked With
Rachel Sims
Apr 27, 2020 -

Shottenkirk Toyota Weatherford responded

Mark, We are glad to hear your overall experience was a pleasant one! But we do appreciate when feedback is provided so we can continue to improve for our customers. We look forward to seeing you at your next service appointment!

April 23, 2020

Rachel Sims was very kind and very helpful. Thanks for the great service !! It’s employees like her that keeps us coming back. PS she needs a pay raise. 😀 More

by TINA112068
Recommend Dealer
Yes
Employees Worked With
Rachel Sims
Apr 23, 2020 -

Shottenkirk Toyota Weatherford responded

Tina, Thank you so much for sharing your experience with us! We are so thrilled to hear that you had a great visit with your service advisor. Our team works very hard to take excellent care of our customers to ensure their visit is the best it can possibly be. Thank you again!

April 23, 2020

Easy service! Thanks for the wash too! Drive in and out in less than an hour. Nice lounge where I could get some work done. More

by Jason S
Recommend Dealer
Yes
Employees Worked With
Rachel Sims
Apr 27, 2020 -

Shottenkirk Toyota Weatherford responded

Jason, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 23, 2020

Almost. Service was fast and Rachel was very kind and professional. No complaints with her. My only disappointment came when I saw my truck as dirty as it More

by RUSSELL.DIXON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Sims
Apr 27, 2020 -

Shottenkirk Toyota Weatherford responded

Russell, We thank you for your business and value the feedback you have provided us. It is our policy that we wash every vehicle after they have been serviced; however, we have been having mechanical issues with our car wash machine. I am not aware if the machine was broken on the day your service was performed, but you can always bring your vehicle to the dealership and get it washed. Please let us know if there is anything else we can help you with!

April 22, 2020

I always take my car here for maintenance. It is easy to book an appt, fast and friendly service. I recommend this dealership to anyone. More

by TCHILDERS
Recommend Dealer
Yes
Employees Worked With
Madison Moreno
Apr 23, 2020 -

Shottenkirk Toyota Weatherford responded

Thank you for your feedback! We value the feedback from our customers.

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