Shottenkirk Toyota Weatherford - Service Center

This is my only experience with this dealership since the change of ownership. Therefore, I don’t have a lot of history to draw from. change of ownership. Therefore, I don’t have a lot of history to draw from. More

Quick, efficient service. Madison Moreno, service advisor, guided me through adding the final touches to my new vehicle. She did a great job of explaining the process and makin Madison Moreno, service advisor, guided me through adding the final touches to my new vehicle. She did a great job of explaining the process and making it happen. My work required my vehicle to stay overnight at the dealership. Kurt Kjornes drove me home and picked me up the following day. In addition to being a safe, competent driver he was a very pleasant and interesting fellow to talk with. I left my iPhone in his car accidentally and he very promptly located me and returned it. Overall a great experience which resulted in expert installation of running boards and side molding on my new Highlander. More

Loooonnnggg wait. Either my wife Becky or myself have been to your service center at least a dozen times and we’ve always had a good experience until my last trip. I ar Either my wife Becky or myself have been to your service center at least a dozen times and we’ve always had a good experience until my last trip. I arrived 15 minutes early and y’all took my truck right in. I just needed an oil change and a tire rotation. I waited nearly 2 hours . When my truck was brought out to the front of the service center I assumed I would be leaving in a few minutes. 15 minutes later I found a fellow who had just driven another vehicle up front and asked why my truck was sitting here so long and I’m still waiting. He said he would get someone. A lady asked my name. She went lookin for my paperwork I guess and five more minutes later came back and apologized for the long wait. Altogether I was waiting for an oil change and tire rotation 2 hours and 15 minutes. Not acceptable under any conditions considering I arrived early. More

Great Service Rachel always takes care of us, I would recommend her to all needing service. She is always on top of what service our car needs and look out for our Rachel always takes care of us, I would recommend her to all needing service. She is always on top of what service our car needs and look out for our best interest. Thanks Rachel. More

Was looking for Blake..I have always used him all the years I have came here..but this lady did a good job ..it just wasn’t MrBlake years I have came here..but this lady did a good job ..it just wasn’t MrBlake More

Rachel Sims and Mathew Marquort were excellent. Great communication of work done. They were very courteous and customer service oriented. They are certainly adding value to your team and overall mission! communication of work done. They were very courteous and customer service oriented. They are certainly adding value to your team and overall mission! More

I paid for the alignment after a tire was replaced today. That's a very interesting idea when I thought my bumper to bumper extended warranty would cover the service. I guess that's what the transfer from Du That's a very interesting idea when I thought my bumper to bumper extended warranty would cover the service. I guess that's what the transfer from Durant to Shottenkirk Toyota resulted in occurring. A hundred dollar lesson in warranty. I guess it was worth the cuppa coffee? And I did get the tires aligned for free. More

Service Took Longer Than Expected But I was Rewarded. The service took longer than expected. To compensate me Madison went ahead and gave me the cabin and engine air filters for free. Every item I reques The service took longer than expected. To compensate me Madison went ahead and gave me the cabin and engine air filters for free. Every item I requested to be looked at was completed. More

Fast service I prefer this dealership for general service...pretty low-key and easy to deal with. I was out pretty quick so no complaints. Just a routine oil cha I prefer this dealership for general service...pretty low-key and easy to deal with. I was out pretty quick so no complaints. Just a routine oil change More

I called ahead to see if I could pickup my plates and parry’s in the same area to avoid taking my kids out multiple places. The lady who answered told me no I couldn’t. I then drove in and went to the s parry’s in the same area to avoid taking my kids out multiple places. The lady who answered told me no I couldn’t. I then drove in and went to the sales desk. There were 5 men in this area including a salesman and manager and three other unidentifiable other gmrn. No one greeted me and I stood there waiting while the manager was apparently lecturing one of them about work he hadn’t done properly. I continued to stand there until the salesman eventually asked if he could help me. I was helped by him but never achy by the others at all. More