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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.7
2,233 Reviews

2,233 Reviews of Shottenkirk Toyota Weatherford - Service Center

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January 26, 2024

They were very helpful taking care of our car and very polite. We will use them again. More

by calvarybcmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 26, 2024

Manny was respectful and cool. I'll choose him next time. 2.5 hours for a tire rotation and oil change? Completely unacceptable. Especially when I was there 15 minutes early More

by cmartichuski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1944 and ask for one of our managers.

January 25, 2024

Manny is always so nice! He is very helpful. The service department always gets me in and out in a timely manner. Best dealership around! We’ve used this dealership for dec More

by Tnrsater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 25, 2024

The service is always great for my car maintenance service. The sales and service team is great More

by blazek55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 25, 2024

Great service experience. The service advisor, Mike, was courteous, knowledgeable, and kept me informed. The Tech I spoke with, Rich, was also courteous, knowledgeable, and More

by Hudgensrm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 24, 2024

Manny is always great helping with the service, I highly recommend him, very professional and dedicated. More

by Jorgelmaciel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 24, 2024

Service department has always taken great care of me and my truck! Let’s me k ow what’s going on and how much everything is going to be beforehand! More

by TundraGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 24, 2024

Rick was very friendly, service was quick. Dealership was very clean. Loved the hot chocolate! More

by Chartman330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICK NOWKA
Jan 25, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

January 23, 2024

Service advisor seemed nice. Again I pay for an alignment on my vehicle and nothing has changed. My alignment is still off. More

by Red_8_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICK NOWKA
Jan 24, 2024 -

Shottenkirk Toyota Weatherford responded

Hi}, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Weatherford

January 23, 2024

This is a very nice dealership. Mike has exceptional customer service skills. He truly cares and works to help me get exactly what I need. He is very respectful, and doesn’t treat m More

by Dyeary20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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