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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.7
2,232 Reviews

2,232 Reviews of Shottenkirk Toyota Weatherford - Service Center

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December 26, 2023

I use the dealership for the convenience but more importantly because of our awesome service advisor! More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
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Dec 26, 2023 -

Shottenkirk Toyota Weatherford responded

Terri, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

December 23, 2023

Mike has been an amazing service advisor. Every time I have came for service for my 4Runner it has been quick and painless. More

by busy.b.constr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 23, 2023

A dealership is just a dealership until you add the key factors that make it great. These are employees that go out of their way to make your dealership special. Sherry Parker is a perfect example of an e More

by Ronniedeme_rrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker, Tim Krolak
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Dec 26, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

December 23, 2023

I gave the dealership 1 star because it would not accept 0 stars. Any positive experience with service was wiped out at checkout when I was hit with 3% service fee for using credit card. I’ll not return. More

by udsimonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1944 and ask for one of our managers.

December 23, 2023

I enjoy getting my service done here. Sherry is so efficient, friendly and knowledgeable about what my vehicle needs. More

by cdpierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Report | Print
Dec 26, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 22, 2023

The service department is reliable & honest. They got the car fixed and back on the road quickly! It’s our second time there — we will go back again. More

by Kip Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Report | Print
Dec 26, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 22, 2023

excellent service, had my vehicle in and out in a reasonable amount of time. I’m super happy and will be back! More

by brissa.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Shottenkirk Toyota Weatherford responded

brissa, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 22, 2023

Very good customer service and no pressure on making repairs or service needs explained things that are needed More

by Lndhass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Sims
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Dec 26, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 22, 2023

If you go to Shottenkirk Toyota in Weatherford please go see Manny in the service drive! Manny is hands down the best service advisor around, he was genuinely helpful, knowledgeable and accommodating! 100% More

by Ana Grecia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Shottenkirk Toyota Weatherford responded

Ana Grecia, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 22, 2023

Best car service experience hands down. The service was completed fast, drop off and pick up was a breeze. Manny kept communication the entire time and answered all of my questions! More

by merinokenia7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Shottenkirk Toyota Weatherford responded

merinokenia, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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