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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.7
2,164 Reviews

2,164 Reviews of Shottenkirk Toyota Weatherford - Service Center

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November 13, 2023

The maintenance appointments for my RAV4 are always a pleasant experience. My service advisor keeps me informed as to the progress and Shottenkirk has a large waiting area that accommodates the needs of More

by kfink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Shottenkirk Toyota Weatherford responded

kfink, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 12, 2023

Robert is the most honest, good will and hard working advisor Toyota has at that dealership. More

by Bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Very polite, service was fast, and most importantly no one tried to tell I needed more work done, just to get me to spend more money. Robert was clear and explained the estimate before any work was done. More

by weimfun
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 11, 2023

Robert is a great person, he should be commended for Helping people the way he does. More

by db
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at ond PrivatelyRespond Publicl in the future!

November 11, 2023

This place is clean, nice employees ( especially Mike) who was my service man. Good experience More

by sdalme7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Shottenkirk Toyota Weatherford responded

sdalme7, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

Nov 14, 2023 -

sdalme7 responded

Mike Kept us updated and worked real hard in doing everything to make us happy. Good staff here

November 11, 2023

Sherry is a rock star! Friendly and professional Even sold me some tires. Will put them on later this month More

by Tps0326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Sims, Sherry Parker
Nov 13, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 11, 2023

Sherry has always been so helpful! They got my car in and done in a short amount of time. It’s running great and looks great! More

by danabanana6767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Nov 13, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 11, 2023

Sherry and staff are always eager to solve problems. My service is always timely and professional. I have a Toyota dealership closer to my house, but I prefer the atmosphere at shottenkirk, so I drive t More

by POEXMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Nov 13, 2023 -

Shottenkirk Toyota Weatherford responded

POEXMANN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 10, 2023

When we picked up our White 4-runner from an oil change service there were dark oily hand prints on the hood , door and inside door panel. Little aggravating. More

by gmsmith3010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Sims
Nov 13, 2023 -

Shottenkirk Toyota Weatherford responded

gmsmith3010, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Weatherford

November 10, 2023

Great service manager. . and very knowledgeable about the vehicle. Makes our experience great. She is why we continue to return. More

by cl_bradford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Nov 13, 2023 -

Shottenkirk Toyota Weatherford responded

cl_bradford, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

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