
Showcase Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,359 reviews
Bait & switch I went to this dealer & worked with Brandon, Dakota, & Steve twice this week. On the first occasion, I first had them verify that a honda dealer in me I went to this dealer & worked with Brandon, Dakota, & Steve twice this week. On the first occasion, I first had them verify that a honda dealer in mesa did in fact have a car in stock & in the desired color that was listed on autotrader. After being told that the dealer in Mesa verified the color & that the car was in stock, I spent 2 hours negotiating a price - with Dakota & Brandon going back & forth to Steve. When we finally agreed on a price, Dakota came back & said the mesa dealer no longer had the car, but that they could sell me one of their cars (not in the color I wanted). I called the mesa dealer & verified that the car was in sock, drove down to mesa, only to discover that showcase had never really contacted them to verify that the car was in stock & was silver. Instead, their car in stock was red. Like a fool, I went back to Dakota after he & steve called. They were now going to look for a silver car located in CO as listed on autotrader. I called CO & verified the silver car with the correct specs was in stock. So today I went back and spent another 2 hours negotiating a price. When we finally agreed, dakota came back & said so sorry buy they couldn’t honor the price since they didn’t realize the car had a navigation system. However I had ALWAYS been looking for a car with navigation. That’s why I was having to arrange to ship a car - no cars with nav were available in AZ. Brandon & I had discussed this many times. In addition, I had given Dakota the autotrader listing with the stock #, VIN #, & full description of the car. In addition to not having a vehicle after twice negotiating on previously identified cars, I live 45 minutes to an hour away from showcase honda. So now in addition to being extremely upset, I have spent more than 8 hours negotiating on cars that showcase honda never intended to sell me. Truly outrageous behavior! More
Exciting and exhilarating experience From the moment we walked in we greated by all staff from sales to management. Just welcoming me. I would recommend anyone looking for a Honda go to From the moment we walked in we greated by all staff from sales to management. Just welcoming me. I would recommend anyone looking for a Honda go to Showcase Honda. They will treat you with respect and like a family . The staff that specifically worked with us were outstanding. Though negotiations is never easy they never made me feel like I was out of line with some requests I had. Seriously go by and see them and you will agree with me they are amazing. Internet experience was also amazing response back within 5 minutes. Sorry if I forgot some names who assisted me and my son but you know who you are and I thank you from the bottom of my heart. More
Knowledgeable Quick Service Went in and saw the exact cars I wanted with no sales pushes. Wrapped up the entire deal in a few hours including setting up the financing and multipl Went in and saw the exact cars I wanted with no sales pushes. Wrapped up the entire deal in a few hours including setting up the financing and multiple test drives. Really efficient service. More
Savanna was great! Came in to look for a used car to buy and Savanna was super helpful. She made everything simple, easy, and time efficient. Couldn’t ask for a bette lr Came in to look for a used car to buy and Savanna was super helpful. She made everything simple, easy, and time efficient. Couldn’t ask for a bette lr car buying experience. Thanks Savanna!!! More
Excellent Service Our experience with Showcase Honda has been above our expectation. We live in Fountain Hills and rode the extra miles to Phoenix for our periodic ser Our experience with Showcase Honda has been above our expectation. We live in Fountain Hills and rode the extra miles to Phoenix for our periodic service maintenance. There is another Honda dealership closer to us but Showcase wins our service. Michael Valenzuela provided us with a excellent service, friendly and expedient customer satisfaction. Good Job! More
Promises promises We were given a new sales person not knowledgeable we were there from 10:00 am till like 4:00 hungry and tired. Sales person supervisor promises dinne We were given a new sales person not knowledgeable we were there from 10:00 am till like 4:00 hungry and tired. Sales person supervisor promises dinner. Then they kept license plate and reimbursed us for dinner after we complained said it was in the mail all this time they had it and text my son that’s it’s being Fedex lies lies lies after talking to their management. Sign says knowledgeable sales people nope. If you don’t want go get jerked around. No customer service skills and took their sweet time.!!! Return calls aweful. Watching over my son’s welfare More
The best car buying experience I've had Savanna was by far the friendliest and most helpful car salesperson we have ever worked with. My fiance was in need of a new vehicle and we saw an Savanna was by far the friendliest and most helpful car salesperson we have ever worked with. My fiance was in need of a new vehicle and we saw an Equinox online so we decided to call Showcase Honda and schedule an appointment. Savanna booked us over the phone and upon arrival met us in front of the office all prepped for a test drive. She was very nice and upbeat from the get go and that positive energy never wavered. She was also really awesome with our (at the time) 6 month old daughter. Even my fiance was trusting of Savanna playing with and holding our daughter - you can say we kicked it off quite well! Savanna also made sure we were full on snacks and refreshments which I greatly appreciated :) It was really pleasant working with Savanna because she made the whole ordeal as painless as possible. She was conversational and kept us entertained as we got to know each other. She's also quite the problem solver! We saw the vehicle listed at one price but when the numbers were added up and we saw the final price tag, she skillfully and understandably avoided what would have been a deal-breaker. Aside from saving us thousands of dollars on the transaction she was constantly going the EXTRA MILE for us, she even offered to drive us all the way back across town if we needed assistance with carpooling home since I wasn't able to drive (legally) at that time. Savanna was there from when we pulled in the first day to when we pulled off the 2nd day, walked us back and forth to financing and other departments as needed and made sure everything was crystal clear for us buyers. As someone who greatly appreciates excellent service I can honestly say I will be calling Savanna back when I'm ready to purchase a new car and will be referring any and all I come across who are in the market for a car straight to her desk. Thanks again Savanna Keith & Shante & LaylaRose More
Excellent, Professional and Knowledgeable service people I had a "car emergency". Oscar Stewart at Showcase Honda took care of the problem immediately and I was on my way. As usual the service at this place I had a "car emergency". Oscar Stewart at Showcase Honda took care of the problem immediately and I was on my way. As usual the service at this place was impeccable. I have been with Showcase Honda for seven years now and my experience has always been good to excellent. Irene More
Good used car buying experience with Greg and Savnah Showcase honda is one of the best honda dealerships in the valley. My used car buying experience was very smooth with Savanna's excellent customer ser Showcase honda is one of the best honda dealerships in the valley. My used car buying experience was very smooth with Savanna's excellent customer service skills skills and in depth product / finance knowledge of Greg. The experience was smooth and the transparency in the communication helped. David was new in sales, but was very pro active in making sure that the customer is taken care of an continuously followed up on the progress of the car detailing. Trey in the finance dept was very helpful too and offered just the right products without pushing too much. This is my second car buying experience with Showcase and will return again for my next car. Thanks Savanna, Greag and Trey. Keep up the good work ! Gagan More
AWESOME My purchase was pretty smooth. Jacob was very professional and thorough! Not pushy at all, very professional and friendly. His manager Wade was very h My purchase was pretty smooth. Jacob was very professional and thorough! Not pushy at all, very professional and friendly. His manager Wade was very helpful as well, he made me feel like I was an important customer! Thank you both! More