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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,038 Reviews

1,038 Reviews of Showcase Honda - Service Center

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April 09, 2025

Advisor Cassie does a great job at communicating updates and timeframes in a timely manner! More

by KINGDANELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Showcase Honda responded

Thank you for sharing your experience! We're happy to hear that Cassie has been providing excellent communication and keeping you updated with timeframes. It's always great to know our team is making your experience smooth and efficient. We look forward to working with you again!

April 09, 2025

Easy to make appointment. Opportunity to discuss and prioritize what to fix first. Austin is very good and helpful. More

by CHARRIS419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Showcase Honda responded

Thank you for sharing your experience! We're glad to hear that scheduling your appointment was easy and that Austin was able to help you prioritize what to fix first. We appreciate your kind words and look forward to assisting you again in the future!

April 09, 2025

Make sure to have Sebastian in the service department help you out! He is as honest as they come! More

by AARMAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Showcase Honda responded

Thank you for the great recommendation! We’re so glad to hear that Sebastian provided you with honest and excellent service. We’ll be sure to pass along your kind words to him. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!

April 09, 2025

It is the best dealership I have ever dealt with in my long life. Very professional. More

by shavon.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hoopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ungor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Showcase Honda responded

Thank you so much for your amazing feedback! We're honored to be considered the best dealership you've ever worked with. Our team strives to provide professional and exceptional service, and it's great to know that we've met your expectations. We truly appreciate your support and look forward to assisting you again in the future!

April 08, 2025

Showcase Honda did a nice job. Would recommend to others looking for a new Honda. More

by JEFFTKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Showcase Honda responded

Thanks, Jeff! We’re thrilled to hear you had a great experience with us at Showcase Honda. Your recommendation means a lot, and we look forward to helping more customers find their perfect Honda!

April 02, 2025

I won’t go back unless I have too the worst service I have ever come across More

by BLAQUEPANTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason service management 1 star
Apr 03, 2025 -

Showcase Honda responded

We strive to provide the best service possible, and we regret that your experience did not meet your expectations. To discuss this matter further, please reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.

March 31, 2025

I have bought my last 2 vehicles at Showcase Honda. I find them responsive every time I contact them. More

by JMPHXAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Showcase Honda responded

Thanks for the fantastic review! We're thrilled to hear about your positive experiences with us at Showcase Honda. Your satisfaction is our priority, and we look forward to assisting you again in the future!

March 30, 2025

Devin always goes above and beyond. I don’t trust anybody else to help me out. Devin is a joy to work with. More

by m_vernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roscoe Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Showcase Honda responded

Thanks! We’re thrilled to hear about your positive experience with Devin. Our team strives to provide exceptional service, and it’s great to know that Devin has made such a positive impact. Your trust means everything to us!

March 30, 2025

Sebastian was great scheduling my service. Informed me of service I needed to schedule in the near future. I always take my care to Showcase for service. I feel they do a great job at a fair p More

by MAGGIESPEARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Showcase Honda responded

Maggie, thank you for your fantastic review! We're thrilled to hear that Sebastian provided excellent service and helped you with future scheduling. We appreciate your loyalty and look forward to continuing to keep your car in top shape at a fair price!

March 29, 2025

They properly diagnosed problem which non-dealer mechanic had incorrectly diagnosed. The dealer allowed me to have tow truck drop off car late saturday evening while car sales staff were still there. More

by IKEWAITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Showcase Honda responded

Thank you! We’re thrilled to hear that our team provided you with the right diagnosis and accommodated your needs. Providing excellent service, even after hours, is what we strive for. Your satisfaction means a lot to us!

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