Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

Contact Me
4.8
201 Reviews
4.8

201 Reviews

Write a Review

201 Reviews of Cassie Allen

May 02, 2026

Dealership Rating
Employee Rating

Cassie has always been honest with me and not try to sell me something I don't need More

by beenredeemed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 29, 2026

Dealership Rating
Employee Rating

Always an excellent experience when I visit Showcase Honda. The service tech that greets you to the finished results of my service needs. I appreciate the outstanding service they always provide. More

by REX.COLLINS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Showcase Honda responded

We deeply appreciate your loyalty and the trust you place in us for your service needs. Your kind words about the welcoming greeting from our service team and the quality results we deliver truly mean the world to us. Knowing that we consistently provide you with an outstanding experience motivates our entire team to continue exceeding expectations. We look forward to serving you again and maintaining the high standards you have come to appreciate.

April 24, 2026

Dealership Rating
Employee Rating

Cassie Allen is very helpful. She attended me with very cooperative intentions and helped me with my queries. More

by prabesh977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2026

Showcase Honda responded

Thank you immensely for sharing your positive experience with us. We're delighted to hear that you received such cooperative and helpful service during your visit. It's wonderful to know that your questions were addressed thoroughly and that you felt well taken care of throughout the process. Your feedback about the attentive service you received truly means a lot to our team at Showcase Honda. We appreciate you taking the time to recognize the excellent support you experienced.

April 23, 2026

Dealership Rating
Employee Rating

Very professional with excellent customer service. They got our issue fixed quickly and we have no issues since then. More

by jkraics123
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Apr 24, 2026

Showcase Honda responded

We are honored to hear about your positive experience with our team. Your recognition of our professional approach and excellent customer service truly means a lot to us. We're pleased that we could resolve your concern efficiently and that everything has been working well for you since then. Thank you for taking the time to share your feedback with others who might be considering Showcase Honda for their automotive needs.

April 22, 2026

Dealership Rating
Employee Rating

Cassie is a great service representative she gives you quality attention and listens to the needs of the customer she is highly recommended by me More

by sancha0257
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Showcase Honda responded

Thank you for sharing your wonderful experience with our service team. We are thrilled to hear that you received such attentive care and felt truly heard throughout your visit. Having team members who provide exceptional customer service and take the time to understand each person's unique needs is something we value deeply at Showcase Honda. Your recommendation means the world to us, and we appreciate you taking the time to recognize the outstanding service you received.

April 21, 2026

Dealership Rating
Employee Rating

Attentive to my needs. Attentive to my needs, got everything accomplished in a good timely manner. More

by SARAH93
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Apr 22, 2026

Showcase Honda responded

Thank you for your review. We're thrilled to hear that our team was responsive to what you needed and managed to handle everything efficiently within a reasonable timeframe.

April 05, 2026

Dealership Rating
Employee Rating

Cassie always takes really good care of me. She explains everything really well. Cassie makes it a good experience every time. More

by wsindel
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Apr 08, 2026

Showcase Honda responded

We are ecstatic to hear about your wonderful experience with our team. It sounds like you receive exceptional care each time you visit, with everything explained clearly and thoroughly. We truly value customers like you who appreciate the quality service we strive to provide. Your feedback about having consistently positive experiences means so much to our team. Thank you for taking the time to share your thoughts and for being such a valued customer.

April 04, 2026

Dealership Rating
Employee Rating

She is always professional and knowledgeable. Explains everything in detail. I try to always deal with Cassie, she is exceptional! More

by DG359
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Apr 08, 2026

Showcase Honda responded

Thank you for your wonderful feedback! We're delighted to hear about your consistently positive experiences with our team. It's wonderful to know that you receive thorough explanations and professional service that meets your expectations. Your recognition of the exceptional knowledge and detailed approach you've experienced means so much to us. We truly appreciate customers like you who value the dedication our team brings to every interaction. Thank you for choosing Showcase Honda and for taking the time to share your experience!

April 03, 2026

Dealership Rating
Employee Rating

Excellent and efficient care directed by Cassie. Excellent and efficient care directed by Cassie. Excellent and efficient care directed by Cassie every time. More

by abjakobsson
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Apr 08, 2026

Showcase Honda responded

We are pleased to hear about your outstanding experience with our team. Your recognition of the exceptional and efficient service you received means so much to us. We're thrilled that you consistently receive this high level of care during every visit to Showcase Honda. Thank you for taking the time to share your positive feedback - it truly makes our day!

March 24, 2026

Dealership Rating
Employee Rating

The sales manager and sales are poor service Poor service Manger is not professional Manager at used car department service is suck More

by JLA690
Recommend Dealer
No

Other Employees Tagged: Cassie Allen

Mar 31, 2026

Showcase Honda responded

It's unfortunate to hear that you feel this way. We understand that the service you received did not meet your expectations. Your feedback helps us recognize areas where we can work to improve. We take these concerns seriously and would appreciate the opportunity to learn more about what took place. Please contact Sean Hoopes, our Service Director, at 602-274-3800 so we can discuss your experience further and work toward a resolution.

1
...

Dealership Inventory (434 Vehicles)

used 2024 Buick Encore GX car, priced at $17,400
2024 Buick Encore GX
used
Ocean Blue exterior
CVT
Front-wheel Drive
new 2026 Honda Pilot car, priced at $51,957
2026 Honda Pilot
new
Crystal Black Pearl exterior
Automatic
All-wheel Drive
used 2024 Honda Accord car, priced at $25,500
2024 Honda Accord
used
Radiant Red exterior
CVT
Front-wheel Drive
new 2026 Honda Civic car, priced at $25,090
2026 Honda Civic
new
Meteorite Gray exterior
CVT
Front-wheel Drive
used 2021 Ram 1500 car, priced at $66,990
2021 Ram 1500
used
Flame Red Clearcoat exterior
Automatic
Four-wheel Drive
used 2024 Toyota Corolla car, priced at $21,524
2024 Toyota Corolla
used
Classic Silver exterior
CVT
Front-wheel Drive