Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
228 Reviews
4.8

228 Reviews

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228 Reviews of Cassie Allen

June 27, 2026

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Employee Rating

During my visit to Showcase Honda on May 27th, I was completely satisfied with my car service and customer service overall. Job well done!! More

by MCARR7
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Jun 29, 2026

Showcase Honda responded

We are delighted to hear that your visit on May 27th left you completely satisfied with both the car service and the overall customer experience. Feedback like yours means a great deal to our team and affirms the high standards we strive to uphold every day. We look forward to welcoming you back to Showcase Honda for all your future service needs!

June 25, 2026

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Employee Rating

Our guy was great explaining everything and listening to what we wanted it was awesome More

by BJEFFER.323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Showcase Honda responded

We are absolutely thrilled to hear that your experience with our team was so positive! It means a great deal to us when our team members take the time to truly listen and communicate clearly, and we are glad that came through during your visit. Thank you for sharing this with us. Feedback like yours is what keeps us motivated to deliver the best experience possible.

June 23, 2026

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Employee Rating

Cassie was extremely helpful and positive. He attitude was energetic and friendly. She went over everything on my vehicle current service and prior and let me know what was going on with my ca More

by Yasiinmuhammad
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Jun 24, 2026

Showcase Honda responded

We are utterly delighted to hear about your recent experience with us! It is wonderful to know that Cassie made such a positive impression with her energetic attitude and friendly approach. Keeping our customers informed about their vehicle's service history and current needs is something we truly value, and it sounds like she delivered exactly that. Thank you for taking the time to share your feedback, Yasiinmuhammad. We look forward to welcoming you back to Showcase Honda for your future automotive needs!

June 19, 2026

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Thank you so much for your great hospitality, knowledge, and always taking such great care of my vehicle! The travel is well worth it! More

by MINYONGRAY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendan Bowie

Jun 19, 2026

Showcase Honda responded

We are overjoyed to hear about your wonderful experience with us! It means a great deal to know that our team's hospitality, expertise, and care for your vehicle made such a positive impression, and that the trip was well worth your time. Thank you so much for sharing this feedback, MINYONGRAY. We truly value your trust in us and look forward to continuing to provide you with the same great service each time you visit Showcase Honda!

June 13, 2026

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Employee Rating

Took the car back after one week I bought it so they can fix it . They Never did !!! More

by morganalvarez2010
Recommend Dealer
No

Other Employees Tagged: Cassie Allen

Jun 16, 2026

Showcase Honda responded

We are disappointed to hear about your recent experience and the concerns shared regarding the unresolved issue after returning your vehicle for service. We strive to ensure all customer concerns are properly addressed and repairs are completed in a timely manner. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve our overall customer experience. Please contact Sean Hoopes, our Service Director, at 602-274-3800.

June 12, 2026

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Employee Rating

Always a pleasure to work with Cassie. She is knowledgeable and trustworthy. Cassie is the reason thay we continue to use your dealership for service. More

by Mike
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Showcase Honda responded

Thank you for sharing such wonderful feedback, Mike! It is truly heartwarming to hear that Cassie has made such a positive impact on your experience with us. Knowing that her knowledge and trustworthiness have kept you coming back means the world to our team. We are so grateful to have Cassie as part of our team, and we will be sure to pass along your kind words to her. We look forward to continuing to serve you and appreciate your loyalty to Showcase Honda!

June 08, 2026

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Employee Rating

No bad surprises And one good surprise: showcase cleaned up my engine bay. It was a courtesy, much appreciated. More

by JMDOLAN84
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Jun 09, 2026

Showcase Honda responded

We genuinely admire your feedback about your experience with us. It's wonderful to hear that there were no unwelcome surprises during your visit and that everything went smoothly. We're especially pleased that you appreciated the engine bay cleaning - it's touches like these that we hope make your experience with Showcase Honda memorable. Thank you for taking the time to share your positive experience with us.

June 04, 2026

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Employee Rating

Cassie is Fantastic! She helps coming up Showcase for maintenance a calm experience since I know she has got everything covered! More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Showcase Honda responded

Thank you for taking the time to share your wonderful experience with us at Showcase Honda. We are so pleased to hear that Cassie has made your maintenance visits such a positive and stress-free experience. Her dedication to providing excellent service and attention to detail truly makes a difference for our customers. Your kind words mean so much to our team, and we will be sure to share your feedback with Cassie. We appreciate your trust in us for your vehicle's maintenance needs and look forward to continuing to provide you with the exceptional service you deserve.

June 03, 2026

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Employee Rating

Awesome service department that explains the costs associated with the problem before I decided and that helps More

by timschaffer09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Showcase Honda responded

Thank you for sharing your positive experience with our service department. We are thrilled to hear that our team took the time to clearly explain the costs associated with your vehicle's needs before you made any decisions. Transparency in our communication is something we value deeply, and it's wonderful to know this approach was helpful to you. Your feedback reinforces our commitment to providing honest, straightforward service that empowers our customers to make informed choices. We truly appreciate you taking the time to recognize our service team's efforts, and we look forward to continuing to serve you with the same level of clear communication and quality care.

May 30, 2026

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Employee Rating

Was very happy with the service and pricing for the work that was completed. Cassie was great to work with. She kept me informed on status of ETA. More

by paulettemaguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2026

Showcase Honda responded

Thank you for sharing your positive feedback about your recent service experience. We are thrilled to hear that you were happy with both the service quality and pricing for the work completed on your vehicle. It's wonderful to know that Cassie provided excellent customer service by keeping you informed throughout the process with status updates and ETA information. We truly appreciate you taking the time to recognize the outstanding service you received, and we look forward to serving you again at Showcase Honda.

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