Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
217 Reviews
4.8

217 Reviews

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217 Reviews of Cassie Allen

May 18, 2026

Dealership Rating
Employee Rating

Ms. Allen is the best service representative. Very professional, courteous and attentive to customer needs. More

by jonathan.morris79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Showcase Honda responded

We are grateful for your recognition of the experience you had with our service team. Providing attentive, professional, and customer-focused support remains an important part of every visit to our dealership. We appreciate you taking the time to acknowledge Ms. Allen and the level of care provided during your appointment. We would love to hear how we can earn 5 stars from you. Please reach out to Sean Hoopes, our Service Director, at 602-274-3800.

May 13, 2026

Dealership Rating
Employee Rating

Excellent Customer experience and Support from the staff at showcase Honda! Thank you for your service More

by nacheezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Birchman

May 18, 2026

Showcase Honda responded

We are overjoyed to hear that your experience with Showcase Honda was seamless and efficient. It's wonderful to know that our straightforward approach and fair practices made the process smooth for you. Your trust in considering us for your next Honda purchase means everything to our team. We look forward to serving you again and continuing to provide the same level of excellence that made your visit so positive.

May 11, 2026

Dealership Rating
Employee Rating

Cassie is the absolute best. I work with her every time I bring my car in. I am at complete ease because I know my visit will be efficient, fair, & professional. She communicates More

by josephavore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

We are excited to hear about your wonderful experience with our team! It's fantastic to know that you feel completely at ease during each visit and that your service is handled with such efficiency and fairness. Your comments about the excellent communication and professional care you receive really highlight what we strive for at Showcase Honda. We truly appreciate customers like you who recognize the dedication our team puts into making every visit smooth and professional. Thank you for sharing your positive experience!

May 11, 2026

Dealership Rating
Employee Rating

Quick and professional service. very kind service team. very smart technicians working on my vehicle More

by Master Hoopes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

Thanks for taking the time to share your experience with us. We're delighted to hear that you found our service both quick and professional. Your kind words about our service team mean a great deal to us, and we're proud that our skilled technicians were able to take excellent care of your vehicle. At Showcase Honda, we strive to provide the expertise and friendly service that every customer deserves. We truly appreciate your trust in us and look forward to serving you again in the future.

May 11, 2026

Dealership Rating
Employee Rating

It’s not cheap but the price is fair and I have confidence the work is done correctly. More

by JMDOLAN84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

We are delighted to hear that you found our pricing to be fair and that you have trust in the quality of our work. Your confidence in our team means everything to us at Showcase Honda. We understand that automotive service is an investment, and we work hard to ensure that every dollar you spend delivers real value through thorough, reliable repairs and maintenance. Thank you for recognizing our commitment to doing things right the first time.

May 10, 2026

Dealership Rating
Employee Rating

Always good experience with Cassie. Thanks so much Definitely will come back again with her and highly recommended her More

by Haha
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

May 18, 2026

Showcase Honda responded

Thank you for sharing your positive experience with us. We are delighted to hear that you consistently have excellent visits and that our team member provides such outstanding service. Your recommendation means a great deal to us, and we truly appreciate your loyalty to Showcase Honda. We look forward to continuing to serve you and providing the same exceptional experience you have come to expect.

May 09, 2026

Dealership Rating
Employee Rating

Everyone i had contact with was polite, professional, and friendly. The service was excellent and had a great outcome. I would recommend this Honda dealer to anyone who needs service More

by FRANKIECHRISTOPHER6294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

Thank you for your wonderful feedback about your experience with our team. We are pleased to hear that our staff provided you with the polite and professional service you deserved. Your kind words about the excellent service and positive results mean so much to us. We truly appreciate you taking the time to recommend Showcase Honda to others who may need automotive service. Your trust in our dealership is something we value greatly.

May 09, 2026

Dealership Rating
Employee Rating

Pushing uneeded services on the elderly and giving pii to sales without permission should be a crime. More

by NeverAgain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 18, 2026

Showcase Honda responded

We understand concerns regarding transparency in recommended services and the importance of protecting customer information and privacy at all times. Maintaining appropriate communication and ensuring customers feel confident in how their information is handled is a priority in all service interactions. We continue working to reinforce clear guidelines around service recommendations and information handling across all departments. Please contact Sean Hoopes, our Service Director, at 602-274-3800 for assistance.

May 08, 2026

Dealership Rating
Employee Rating

Representative was great keeping me updated. Definitely a good impression for your dealership No more More

by RLUDWIG4
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

May 21, 2026

Showcase Honda responded

Thank you for taking the time to share your feedback with us. We are committed to providing a welcoming and supportive experience for every customer and truly appreciate the opportunity to serve our community.

May 08, 2026

RLUDWIG4 responded

I do not wish for any information to be public. Thank you.

May 08, 2026

Dealership Rating
Employee Rating

Fast, friendly, and efficient service. The waiting accommodations are top rate. Everything that is needed is explained clearly. Thank you! More

by jcwarner2u
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

May 18, 2026

Showcase Honda responded

Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that our team provided you with quick and courteous assistance. It's fantastic that you found our waiting area comfortable and that our staff took the time to walk you through everything in a clear and understandable way. Your kind words truly mean a lot to our team at Showcase Honda, and we look forward to continuing to serve you with the same level of excellence in the future.

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