Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
231 Reviews
4.8

231 Reviews

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231 Reviews of Cassie Allen

July 15, 2026

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Employee Rating

Cassie Allen was phenomenal throughout the experience. I will be requesting her for future services. More

by joannalopez1313
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Jul 17, 2026

Showcase Honda responded

Thank you for your wonderful feedback! It's great to hear that Cassie made such a positive impression on you from start to finish. We will be sure to pass along your kind words to her. We look forward to welcoming you back and having Cassie assist you again in the future.

July 15, 2026

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Very attentive, helpful, and open Accommodation for my needs were met with a friendly and timely manner More

by KENKING200
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Jul 17, 2026

Showcase Honda responded

Thank you, KENKING200! We're glad our team met your needs in a friendly and timely manner. We look forward to welcoming you back to Showcase Honda!

July 09, 2026

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Employee Rating

Fast and efficient tremendous help all around The people at the dealership were a lot of help towards me and my vehicle More

by BRYANV3.BV
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Jul 15, 2026

Showcase Honda responded

Thank you for sharing this wonderful feedback, BRYANV3.BV! It is truly rewarding to hear that your experience was fast, efficient, and supported by a team that genuinely went above and beyond for you. We take pride in making sure every person who walks through our doors feels valued and well taken care of, and it sounds like that came through during your visit. We look forward to being here for you and your vehicle whenever you need us again.

June 27, 2026

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During my visit to Showcase Honda on May 27th, I was completely satisfied with my car service and customer service overall. Job well done!! More

by MCARR7
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Jun 29, 2026

Showcase Honda responded

We are delighted to hear that your visit on May 27th left you completely satisfied with both the car service and the overall customer experience. Feedback like yours means a great deal to our team and affirms the high standards we strive to uphold every day. We look forward to welcoming you back to Showcase Honda for all your future service needs!

June 25, 2026

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Employee Rating

Our guy was great explaining everything and listening to what we wanted it was awesome More

by BJEFFER.323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Showcase Honda responded

We are absolutely thrilled to hear that your experience with our team was so positive! It means a great deal to us when our team members take the time to truly listen and communicate clearly, and we are glad that came through during your visit. Thank you for sharing this with us. Feedback like yours is what keeps us motivated to deliver the best experience possible.

June 23, 2026

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Employee Rating

Cassie was extremely helpful and positive. He attitude was energetic and friendly. She went over everything on my vehicle current service and prior and let me know what was going on with my ca More

by Yasiinmuhammad
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Jun 24, 2026

Showcase Honda responded

We are utterly delighted to hear about your recent experience with us! It is wonderful to know that Cassie made such a positive impression with her energetic attitude and friendly approach. Keeping our customers informed about their vehicle's service history and current needs is something we truly value, and it sounds like she delivered exactly that. Thank you for taking the time to share your feedback, Yasiinmuhammad. We look forward to welcoming you back to Showcase Honda for your future automotive needs!

June 19, 2026

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Thank you so much for your great hospitality, knowledge, and always taking such great care of my vehicle! The travel is well worth it! More

by MINYONGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendan Bowie

Jun 19, 2026

Showcase Honda responded

We are overjoyed to hear about your wonderful experience with us! It means a great deal to know that our team's hospitality, expertise, and care for your vehicle made such a positive impression, and that the trip was well worth your time. Thank you so much for sharing this feedback, MINYONGRAY. We truly value your trust in us and look forward to continuing to provide you with the same great service each time you visit Showcase Honda!

June 13, 2026

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Employee Rating

Took the car back after one week I bought it so they can fix it . They Never did !!! More

by morganalvarez2010
Recommend Dealer
No

Other Employees Tagged: Cassie Allen

Jun 16, 2026

Showcase Honda responded

We are disappointed to hear about your recent experience and the concerns shared regarding the unresolved issue after returning your vehicle for service. We strive to ensure all customer concerns are properly addressed and repairs are completed in a timely manner. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve our overall customer experience. Please contact Sean Hoopes, our Service Director, at 602-274-3800.

June 12, 2026

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Employee Rating

Always a pleasure to work with Cassie. She is knowledgeable and trustworthy. Cassie is the reason thay we continue to use your dealership for service. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Showcase Honda responded

Thank you for sharing such wonderful feedback, Mike! It is truly heartwarming to hear that Cassie has made such a positive impact on your experience with us. Knowing that her knowledge and trustworthiness have kept you coming back means the world to our team. We are so grateful to have Cassie as part of our team, and we will be sure to pass along your kind words to her. We look forward to continuing to serve you and appreciate your loyalty to Showcase Honda!

June 08, 2026

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Employee Rating

No bad surprises And one good surprise: showcase cleaned up my engine bay. It was a courtesy, much appreciated. More

by JMDOLAN84
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Jun 09, 2026

Showcase Honda responded

We genuinely admire your feedback about your experience with us. It's wonderful to hear that there were no unwelcome surprises during your visit and that everything went smoothly. We're especially pleased that you appreciated the engine bay cleaning - it's touches like these that we hope make your experience with Showcase Honda memorable. Thank you for taking the time to share your positive experience with us.

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