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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,051 Reviews
Call Service Center (602) 464-7145

1,051 Reviews of Showcase Honda - Service Center

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June 11, 2024

39. 95 + tax = 50ish. Good math. Seems service personnel either not tells what MPP really covers or or not familiar with it More

by Huang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robbie, Dan
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Jun 13, 2024 -

Showcase Honda responded

Huang, we'd like to understand more details of this feedback. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

June 11, 2024

Overall service was fine. Oil change was fine (of course tried to sell more but that comes with the territory). There is a coupon online for an oil change that seems to always More

by NJACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard York
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
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June 11, 2024

Dam has great customer service and always tried his best to give me the best service possible More

by Isai Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Obed Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 11, 2024

My experience was great! Great customer service! Everything was explained carefully and with patience. I have no complaints. More

by Debbie Carrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 11, 2024

Quick, efficient. Dan is great. This survey sucks. Now I’m forced to write more words than I want. The survey itself gets 1 star. More

by RPERKINS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 10, 2024

Great customer service, always friendly and respectful. The service reps keep me informed throughout the process when I bring my car in to be worked on. More

by frpoliv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
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Jun 14, 2024 -

Showcase Honda responded

Thank you for your positive review! We're thrilled to hear that you had a great experience at Showcase Honda and that our team provided excellent customer service. Keeping you informed and providing a friendly and respectful atmosphere are priorities for us. We appreciate your feedback and your business. If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to reach out. We look forward to serving you again at Showcase Honda!

June 09, 2024

Francisco deserves a raise. He provided great customer service, and helped correct a mistake that was made servicing my car. See you next tome. More

by BOGENRIEF44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 09, 2024

James did excellent job thank you asked car be kept clean inside and it was More

by ROSAROCHAPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jun 10, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 09, 2024

They were great. Very thorough and timely and I appreciate the professionalism. The guy talking to everyone while they were waiting was awesome. More

by jane.cebrynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 09, 2024

Austin is the best service representative, without question! He's the only reason why I gave Showcase a second chance. More

by KPPETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Jun 10, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

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